Windows 10: Driver Team Help Needed: AMD Radeon Vii complete driver disaster on Windows 10 1909 18363.592

So the short version of this story is as follows, I recently updated by computer with the latest updates WUOnline and everything appeared to work well. This was approx. 1 month ago.


During that time I also decided to upgrade my AMD GPU drivers to the most up to date available March 2020 and received instant pain. Computer lockups, specifically when attempting to install the driver.


I initially left the issue for a couple of weeks as I have a Linux install, which is still working without any problems but I needed to fix the issue.


After spending many a day trying to whittle down the issue, I have come to the conclusion that somewhere along the lines, Microsoft have updated their OS which is preventing the driver for my AMD Radeon Vii from being installed. Now there are other drivers I have installed from a clean install, the issue is very specific to the AMD Radeon Vii Driver, any version of them.


Today, I have reinstalled Windows 10 1909 via the ISOMediaCreationTool again from scratch, has no internet access and thus works immediately out of the box and exhibits no problems.


Here are the steps I have taken to replicate the issue:

- Fresh install of Windows 10 1909 18363.592

- Restarted the computer to ensure the system was stable

- Enabled System Restore, its not enabled by default, and created a restore point

- Restarted again, still looks good

- Installed the latest AMD Adrenalin 2020 20.3.1March 19 package

- Instant lockup and crash

- Restarted into recovery and ran the restore option and the system booted with the restore point configuration, I.e Default Display Driver

- Downloaded the earliest driver package I could find from AMD, which was the Adrenalin 2019 19.9.2 Sep 23 version and moved to the problematic computer

- Installed the 19.9.2 driver package

- Instant lockup and crash

- Rebooted into recovery and restored the system to the working configuration

- Downloaded another driver package, this time the latest AMD Chipset Drivers 2.03.12.0657

- Installed these on the problematic computer and everything worked fine

- Restarted and everything came back up without any problems


NOTE: I have also allowed Windows Update to download and install the available Radeon Vii driver directly from Microsoft cache and this driver install again causes a full system lockup.


So the issue is not with installing drivers, the issue is very specific to installing ANY AMD Radeon VII GPU Driver that is causing major lockups for this device. I've never had any problems with updating GPU drivers before and I am gaming on a Linux partition at 4k without any issues


This ONLY happens with Windows 1909 and the Radeon Vii GPU Driver.

:)

 

Driver Error AMD Mobility Radeon HD 5000

ok, it didn't work after all. windows update has seemingly installed another
driver update for my amd mobility radeon hd 5000, this time breaking it again.

i tried what you suggested step by step, but that didn't work either. I'll try it again with running a win 7 driver in compatibility between steps two and three and keep you posted on the results.

 

SSD samsung evo and amd drivers

Hi,

Thank you for writing to Microsoft Community Forums.

The issue could be because of the AMD drivers installed on the computer.

Since the Samsung SSD is working fine with the Microsoft AHCI driver, I suggest you to update the AMD driver and check if that helps. To update the AMD drivers follow the steps from the article

Update drivers in Windows 10.

If updating the drivers didn’t help, I suggest you to roll back the driver to previous build and check if that helps. To roll back the driver to previous build follow the steps mentioned below:

1. Press and hold the Windows + X key on the keyboard.
   
2. Select Device manager.
   
3. In Device manager, expand IDE ATA/ATAPI controllers.
   
4. Right click on AMD SATA Controller and select
   Properties.
   
5. Navigate to the Driver tab and click on Roll Back Driver.
   
6. Restart the computer.
   

Hope it helps.

Nikhar Khare

Microsoft Community - Moderator

 

Latest AMD Radeon Graphics Driver for Windows 10


AMD Driver

​​ Radeon Software Crimson Edition Graphics Driver Installer for Windows 10 64-Bit

The AMD Radeon Software Crimson Edition contains the following:

• AMD Radeon Software Crimson Edition Display Driver version 15.30.1025.1001

Compatible Operating Systems: Windows® 10 64-bit
​Included Highlights: Visit the Features section below to learn more about the following:

• ​Radeon Settings
• New Install UI
• Liquid VR
• Asynchronous Shaders
• Shader Cache
• Optimized Flip Queue Size
• Freesync™ Enhancements
• Custom Resolution Support
• Frame Pacing Enhancements
• Frame Rate Target Control Enhancements
• Updated Video Feature support for 'Carrizo' products
• Power Optimization
• Directional Scaling
• Dynamic Contrast Update
• DisplayPort to HDMI 2.0 support

Desktop