Windows 10: DRIVER_POWER_STATE_FAILURE BSOD FAILURE_BUCKET_ID: 0x9F_3_BTHUSB_IMAGE_UsbHub3.sys

Hello,I've a DELL Precision 5570 laptop and since some days it is suffering of freezes that ends in BSOD, analyzing the windows dump file I see always DRIVER_POWER_STATE_FAILURE 9f exception.Any help is appreciated!Here below the WinDBG analysis output:Microsoft R Windows Debugger Version 10.0.25200.1003 AMD64Copyright c Microsoft Corporation. All rights reserved.Loading Dump File [C:\WINDOWS\MEMORY.DMP]Kernel Bitmap Dump File: Full address space is availablePrimary dump contents written successfully************* Path validation summary **************Response

:)

 

BSOD : DRIVER_POWER_STATE_FAILURE

I have a laptop ASUS X550JK, I get the BSOD with DRIVER_POWER_STATE_FAILURE, it happens randomly, Before the BSOD occurs, I notice a rise in CPU temperature and the fan makes noise





When I check the dump file, I get this :





What I've tried:

1. I've tried to install Windows 10 with USB and CD/DVD Drive as
   well, but the same issue happened every time.
   
2. I've updated all drivers (using Driver Booster,Driver
   Reviver and DriverPack solution).
   
3. I've changed some Power settings.
   

NOTE: With Linux (Ubuntu 19.04 & Mint), everything works just fine, I've used Linux for 1 week, and I didn't face any issue with it.

Can anyone help me to get resolve this issue, I've spent a lot of time to solve it with no success

 

DRIVER_POWER_STATE_FAILURE BSOD

Hi,

I have consistently been getting DRIVER_POWER_STATE_FAILURE BSODs and have tried following all the online solutions but nothing seems to be working for me.

I have updated all the latest drivers and also my BIOS and still have been getting this BSOD.

I have attached a link for both the minidump and memory.dimp files. When I have analysed these dump files it seems like the problem with the UsbHub3.sys driver and I have tried updating and reinstalling these drivers but nothing changes.

Dump files

My computer specs are:

CPU: i5 11400

MB: MSI MPG B560i GAMING EDGE WIFI

RAM: PNY XLR8 RGB

PSU: Cooler Master V SFX Series 550W

 

BSOD when running on battery - driver_power_state_failure

***Merged***

Hello,

Since a few months my laptop - MSI GS60 2PE running Windows 10 Home - started giving BSOD's with the DRIVER_POWER_STATE_FAILURE after a seemingly random time when running on the battery. As I'm using it every day for work,
I depend on the machine and managed by just plugging it in.

While that works, I know it should be possible to make it work on the battery...

I've recently "reset this pc" using the build in option in Windows 10, after which I installed all "latest" drivers from the MSI site. I also re-installed all programs required to do my job and play some games.

Yesterday, Windows wanted to install the Fall Creators Update: I did. Booting the laptop while unplugged now gave me another BSOD, though with a different message: VIDEO_DXGKRNL_FATAL_ERROR. This seems to point to the Intel HD 4600 or Nvidia
GTX 870M.

To sum up some other issues I was starting out with...

Syptoms

• When unplugged, a BSOD occurs after a seemingly random time. (driver_power_state_failure)
  • After updating to the fall creators version, it also throws video_dxgkrnl_fatal_error; feels like a coin flip which one it will show.
    
• Bluetooth was failing after a couple of minutes, regardless whether I used it or not and whether the laptop was plugged in or not.
  
• Shutting down Windows would sometimes just heat up the CPU, make the fan go haywire and do nothing but turning the screen off.

I've tried / did:

• All drivers are up to date. This was verified by using DriverView and manually going over all of the non-Microsoft drivers.
  • This step fixed symptom 2 described above. Next to the latest version there was some patch (or 3 major versions ago) that couldn't be removed by conventional means. The build in troubleshooter actually removed it and bluetooth is now working
    as it should.
  • The HD4600 drivers were removed from the device management and I installed the latest according to the Intel site.
  • DDU was used in safe mode to remove the Nvidia driver and the latest one was installed.
• BlueScreenViewer shows the minidumps and lots of drivers.
  
  • The one created when the driver_power_state_failure occurred is useless, as nothing is marked but the ntoskrnl.
  • The one created when the video_dxgkrnl_fatal_error occurred shows ntoskrnl, watchdog and dxgkrnl.
    
• A clean boot (disabling all non-Microsoft services and disabling all startup programs) still results in the BSOD.
  
• Booting the laptop while plugged in, letting it run for a couple of minutes so everything is started and then unplugging it also seems to work.
  • Yesterday, I unplugged it and could work with it for about 2.5 hours before it called out for power: I doubt the battery is the issue.
  • I was asked to run a battery check (powercfg -energy -output ...) but that doesn't seem to show any issues. (design capacity '55031' Last full
    charge '38556'. The laptop is over three years old.)
    
• Starting in safe mode with networking will not result in a BSOD. (At least not within the hour I left it on.)
  
• Unchecking 'turn on fast startup' - as suggested in so many posts - in the power settings only causes issues.
  • When unchecked, windows won't shut down properly.
  • When checked, it does shut down normally. This seems to be the
    fix for symptom 3.
    
• Running various Windows troubleshooters didn't do much. Only the 'Windows Update' said it had some fixes regarding the database and 'fixed' it.
  
• The bios is up to date. (Version E16H2IMS.112)

Any help would be welcome.

Cheers!

PS: yes this post looks a lot like my
previous post, but that was marked answered because a moderator thinks all checks suggested can be performed within three days, next to a daily routine.