Windows 10: Driver_Power_State_Failure BSOD

Good day,


Maybe somebody can help me fix BSOD problem in my laptop.




Microsoft R Windows Debugger Version 10.0.18362.1 X86

Copyright c Microsoft Corporation. All rights reserved.





Loading Dump File [C:\Windows\minidump\030720-8531-01.dmp]

Mini Kernel Dump File: Only registers and stack trace are available



Symbol search path is: srv*

Executable search path is:

Windows 10 Kernel Version 18362 MP 12 procs Free x64

Product: WinNt, suite: TerminalServer SingleUserTS Personal

Machine Name:

Kernel base = 0xfffff804`2de00000 PsLoadedModuleList = 0xfffff804`2e248110

Debug session time: Sat Mar 7 00:28:11.549 2020 UTC + 8:00

System Uptime: 1 days 8:59:45.950

Loading Kernel Symbols

..



Press ctrl-c cdb, kd, ntsd or ctrl-break windbg to abort symbol loads that take too long.

Run !sym noisy before .reload to track down problems loading symbols.



.............................................................

................................................................

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Loading User Symbols

Loading unloaded module list

...................................

For analysis of this file, run !analyze -v

8: kd> !analyze -v

*******************************************************************************

* *

* Bugcheck Analysis *

* *

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DRIVER_POWER_STATE_FAILURE 9f

A driver has failed to complete a power IRP within a specific time.

Arguments:

Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time

Arg2: ffffa70e37f82060, Physical Device Object of the stack

Arg3: ffff9187bcc9f7b0, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack

Arg4: ffffa70e4e72e0c0, The blocked IRP



Debugging Details:

------------------





KEY_VALUES_STRING: 1





PROCESSES_ANALYSIS: 1



SERVICE_ANALYSIS: 1



STACKHASH_ANALYSIS: 1



TIMELINE_ANALYSIS: 1





DUMP_CLASS: 1



DUMP_QUALIFIER: 400



BUILD_VERSION_STRING: 10.0.18362.693 WinBuild.160101.0800



DUMP_FILE_ATTRIBUTES: 0x8

Kernel Generated Triage Dump



DUMP_TYPE: 2



BUGCHECK_P1: 3



BUGCHECK_P2: ffffa70e37f82060



BUGCHECK_P3: ffff9187bcc9f7b0



BUGCHECK_P4: ffffa70e4e72e0c0



DRVPOWERSTATE_SUBCODE: 3



IMAGE_NAME: pci.sys



DEBUG_FLR_IMAGE_TIMESTAMP: 0



MODULE_NAME: pci



FAULTING_MODULE: fffff80431170000 pci



CPU_COUNT: c



CPU_MHZ: 8a0



CPU_VENDOR: GenuineIntel



CPU_FAMILY: 6



CPU_MODEL: 9e



CPU_STEPPING: a



CUSTOMER_CRASH_COUNT: 1



DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT



BUGCHECK_STR: 0x9F



PROCESS_NAME: System



CURRENT_IRQL: 2



ANALYSIS_SESSION_HOST: DESKTOP-FU8DHJS



ANALYSIS_SESSION_TIME: 03-07-2020 00:37:26.0596



ANALYSIS_VERSION: 10.0.18362.1 x86fre



STACK_TEXT:

ffff9187`bcc9f778 fffff804`2e0ee7f7 : 00000000`0000009f 00000000`00000003 ffffa70e`37f82060 ffff9187`bcc9f7b0 : nt!KeBugCheckEx

ffff9187`bcc9f780 fffff804`2e0ee701 : ffffa70e`4ecc61e8 ffffa70e`5c7e55f0 ffffb880`3f495100 ffffb880`3f495180 : nt!PopIrpWatchdogBugcheck+0xef

ffff9187`bcc9f7f0 fffff804`2dec1d59 : ffffa70e`4ecc6220 00000000`00000000 00000000`00000004 ffffa70e`00000002 : nt!PopIrpWatchdog+0x31

ffff9187`bcc9f840 fffff804`2dec0ab9 : 00000000`00000018 00000000`00989680 00000000`0045247c 00000000`00000094 : nt!KiProcessExpiredTimerList+0x169

ffff9187`bcc9f930 fffff804`2dfc5ec4 : 00000000`00000000 ffffb880`3f495180 ffffb880`3f4a6340 ffffa70e`601ab080 : nt!KiRetireDpcList+0x4e9

ffff9187`bcc9fb60 00000000`00000000 : ffff9187`bcca0000 ffff9187`bcc99000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x84





THREAD_SHA1_HASH_MOD_FUNC: 418dcf5cc7a95525fe8ac8ffec7980c508fac304



THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 380ee536789d4b77d82e9ab3a599c8d978e0118f



THREAD_SHA1_HASH_MOD: ee8fcf1fb60cb6e3e2f60ddbed2ec02b5748a693



FOLLOWUP_NAME: MachineOwner



IMAGE_VERSION: 10.0.18362.628



STACK_COMMAND: .thread ; .cxr ; kb



FAILURE_BUCKET_ID: 0x9F_3_ACPI_IMAGE_pci.sys



BUCKET_ID: 0x9F_3_ACPI_IMAGE_pci.sys



PRIMARY_PROBLEM_CLASS: 0x9F_3_ACPI_IMAGE_pci.sys



TARGET_TIME: 2020-03-06T16:28:11.000Z



OSBUILD: 18362



OSSERVICEPACK: 693



SERVICEPACK_NUMBER: 0



OS_REVISION: 0



SUITE_MASK: 784



PRODUCT_TYPE: 1



OSPLATFORM_TYPE: x64



OSNAME: Windows 10



OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS Personal



OS_LOCALE:



USER_LCID: 0



OSBUILD_TIMESTAMP: unknown_date



BUILDDATESTAMP_STR: 160101.0800



BUILDLAB_STR: WinBuild



BUILDOSVER_STR: 10.0.18362.693



ANALYSIS_SESSION_ELAPSED_TIME: 35c3



ANALYSIS_SOURCE: KM



FAILURE_ID_HASH_STRING: km:0x9f_3_acpi_image_pci.sys



FAILURE_ID_HASH: {20ddeb92-07eb-ebdc-bd08-44da71ffbd68}



Followup: MachineOwner



---------

:)

 

BSOD: DRIVER_POWER_STATE_FAILURE Windows 10

Hello,

Thank you for contacting Microsoft Community.

We understand the inconvenience you have experienced.

I would suggest you to refer to the following suggestion provided by SpiritX MS MVP replied on January 25, 2016 and check if it helps. Refer to the below link:

BSoD: DRIVER_POWER_STATE_FAILURE | Windows 10

BSoD: DRIVER_POWER_STATE_FAILURE | Windows 10

Hope this information is helpful. If you need any further assistance, please feel free to reply.

 

BSOD : DRIVER_POWER_STATE_FAILURE

I have a laptop ASUS X550JK, I get the BSOD with DRIVER_POWER_STATE_FAILURE, it happens randomly, Before the BSOD occurs, I notice a rise in CPU temperature and the fan makes noise





When I check the dump file, I get this :





What I've tried:

1. I've tried to install Windows 10 with USB and CD/DVD Drive as
   well, but the same issue happened every time.
   
2. I've updated all drivers (using Driver Booster,Driver
   Reviver and DriverPack solution).
   
3. I've changed some Power settings.
   

NOTE: With Linux (Ubuntu 19.04 & Mint), everything works just fine, I've used Linux for 1 week, and I didn't face any issue with it.

Can anyone help me to get resolve this issue, I've spent a lot of time to solve it with no success

 

BSOD when running on battery - driver_power_state_failure

***Merged***

Hello,

Since a few months my laptop - MSI GS60 2PE running Windows 10 Home - started giving BSOD's with the DRIVER_POWER_STATE_FAILURE after a seemingly random time when running on the battery. As I'm using it every day for work,
I depend on the machine and managed by just plugging it in.

While that works, I know it should be possible to make it work on the battery...

I've recently "reset this pc" using the build in option in Windows 10, after which I installed all "latest" drivers from the MSI site. I also re-installed all programs required to do my job and play some games.

Yesterday, Windows wanted to install the Fall Creators Update: I did. Booting the laptop while unplugged now gave me another BSOD, though with a different message: VIDEO_DXGKRNL_FATAL_ERROR. This seems to point to the Intel HD 4600 or Nvidia
GTX 870M.

To sum up some other issues I was starting out with...

Syptoms

• When unplugged, a BSOD occurs after a seemingly random time. (driver_power_state_failure)
  • After updating to the fall creators version, it also throws video_dxgkrnl_fatal_error; feels like a coin flip which one it will show.
    
• Bluetooth was failing after a couple of minutes, regardless whether I used it or not and whether the laptop was plugged in or not.
  
• Shutting down Windows would sometimes just heat up the CPU, make the fan go haywire and do nothing but turning the screen off.

I've tried / did:

• All drivers are up to date. This was verified by using DriverView and manually going over all of the non-Microsoft drivers.
  • This step fixed symptom 2 described above. Next to the latest version there was some patch (or 3 major versions ago) that couldn't be removed by conventional means. The build in troubleshooter actually removed it and bluetooth is now working
    as it should.
  • The HD4600 drivers were removed from the device management and I installed the latest according to the Intel site.
  • DDU was used in safe mode to remove the Nvidia driver and the latest one was installed.
• BlueScreenViewer shows the minidumps and lots of drivers.
  
  • The one created when the driver_power_state_failure occurred is useless, as nothing is marked but the ntoskrnl.
  • The one created when the video_dxgkrnl_fatal_error occurred shows ntoskrnl, watchdog and dxgkrnl.
    
• A clean boot (disabling all non-Microsoft services and disabling all startup programs) still results in the BSOD.
  
• Booting the laptop while plugged in, letting it run for a couple of minutes so everything is started and then unplugging it also seems to work.
  • Yesterday, I unplugged it and could work with it for about 2.5 hours before it called out for power: I doubt the battery is the issue.
  • I was asked to run a battery check (powercfg -energy -output ...) but that doesn't seem to show any issues. (design capacity '55031' Last full
    charge '38556'. The laptop is over three years old.)
    
• Starting in safe mode with networking will not result in a BSOD. (At least not within the hour I left it on.)
  
• Unchecking 'turn on fast startup' - as suggested in so many posts - in the power settings only causes issues.
  • When unchecked, windows won't shut down properly.
  • When checked, it does shut down normally. This seems to be the
    fix for symptom 3.
    
• Running various Windows troubleshooters didn't do much. Only the 'Windows Update' said it had some fixes regarding the database and 'fixed' it.
  
• The bios is up to date. (Version E16H2IMS.112)

Any help would be welcome.

Cheers!

PS: yes this post looks a lot like my
previous post, but that was marked answered because a moderator thinks all checks suggested can be performed within three days, next to a daily routine.