Windows 10: DRIVER_POWER_STATE_FAILURE error while connecting phone to PC

Discus and support DRIVER_POWER_STATE_FAILURE error while connecting phone to PC in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello guys, I have an ASUS ZB501KL which is hard-bricked and, when I plug it on PC, it shows up ONLY as Qualcomm HS-USB QDLoader 9008, no eMMC storage... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Imdakn, Oct 24, 2018.

  1. Imdakn Win User

    DRIVER_POWER_STATE_FAILURE error while connecting phone to PC


    Hello guys,

    I have an ASUS ZB501KL which is hard-bricked and, when I plug it on PC, it shows up ONLY as Qualcomm HS-USB QDLoader 9008, no eMMC storage or something like that, just the COM Port. Nothing weird, right? I know how to flash the whole firmware in this mode. The weird fact is: EVERY-SINGLE-TIME the device is plugged in, my PC hangs and after minutes (generally 5-10) crashes.
    I've tried to change USB Port: nothing
    I've tried to disable the driver signed verification: nothing
    I've tried to run in Safe Mode: NOTHING - device keeps disconnecting and reconnecting
    I've tried to install drivers which have a digital signature: NoThInG
    I've tried to use other PCs and other Operating Systems: the same problem
    I don't know what else I could try to make my device recognized and possibly my PC hangs/crashes-immune, so if you guys have any suggestions I would really appreciate them.


    By the way, my chip is a Qualcomm MSM8x26 and, regarding my PC, it seems that there are problems with my Generic USB Hub because I have too many devices attached for only 500mA of power.

    Now, I don't know how to remove them, because when I uninstall their respective drivers, once I restarted the machine, they magically reappear as USB Composite Device (500mA) and Generic Bluetooth Adapter (100mA).
    Also, BSOD Crash Dumps have to do with the file ACPI.sys and the error is: DRIVER_POWER_STATE_FAILURE

    P.S.: in Device Manager, when I click on the COM port driver properties, it shows the event "Device configured (null)"


    *** Moved from Windows 10/Connect Phone & PC***


    ***Titled changed from: PC crashes everytime I plug my bricked phone in***

    :)
     
    Imdakn, Oct 24, 2018
    #1
  2. meebers Win User

    Supported phones for Windows 10 Mobile Insider Preview


    Your list confirms my phone is eligible, Lumia 521. The windows Insider App fails after ~ 15 seconds, restores data and gives me error 80073cf9. I trouble shot this and went thru all the steps mentioned on several websites including MS without any luck. Short of a hard reset, this is where I am now. Suggestions appreciated.
     
    meebers, Oct 24, 2018
    #2
  3. Winuser Win User
    Supported phones for Windows 10 Mobile Insider Preview


    When my phone fails to upgrade I just keep trying. One upgrade took 3 or 4 tries.
     
    Winuser, Oct 24, 2018
    #3
  4. DRIVER_POWER_STATE_FAILURE error while connecting phone to PC

    PC Build Steps

    Ok just because I like steps i am going to create some steps. Please give me the stamp of approval/disapproval
    • Install system in case
      • Remember to connect SSD and optical to same SATA ports on motherboard
    • Turn on PC
    • setup HDD
    • run blend test in prime95 for 30-60 min
      • run realtemp at the same time
    • While in Prime95 test
      • if CPU goes above 70c in RealTemp, I have a leaky CPU
      • if my system locks up or blue screens, there is an instability in the system somewhere
      • if my system does not lock up or blue screen, my CPU is not damaged and I am in the clear!
    What do you guys think??
     
    anandsap123, Oct 24, 2018
    #4
Thema:

DRIVER_POWER_STATE_FAILURE error while connecting phone to PC

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