Windows 10: DRIVER_POWER_STATE_FAILURE

Discus and support DRIVER_POWER_STATE_FAILURE in Windows 10 Software and Apps to solve the problem; I have this problem watching say, a movie on Utube, I pause the movie go get a feed or coffee come back try to resume then the revolving circle etc.... Discussion in 'Windows 10 Software and Apps' started by Warwick G, Nov 29, 2023.

  1. Warwick G Win User

    DRIVER_POWER_STATE_FAILURE


    I have this problem watching say, a movie on Utube, I pause the movie go get a feed or coffee come back try to resume then the revolving circle etc. screen blue, says I got a problem then computer tries to reboot, it gets stuck, so force shutdown and power on and all is normal. I do not recall if the same happens with movies on hard drive. I have tried all sorts of internet "fixes" all have not got rid of the problem, can anyone help. I am not what you would call tech savvy which does not help, but most times I can follow the bouncing ball.. Computer is NUC11PAHi5, Processor 11th Gen IntelR

    :)
     
    Warwick G, Nov 29, 2023
    #1
  2. Nikhar_K Win User

    Windows 10 BSOD - DRIVER_POWER_STATE_FAILURE

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand that you are receiving Blue Screen error with DRIVER_POWER_STATE_FAILURE on your computer. I’ll certainly assist you with the issue.



    However, please let us know:



    • When exactly do you receive the Blue Screen error?
    • Are you aware of any changes made to the computer recently?
    • Which build version of Windows 10 is installed on the computer? To check type:
      winver in the search bar on the Taskbar and hit
      Enter.
    • What is the make and model of the computer?


    I have tried to access the link for dump files shared by you. However, I was unable to access the link. I would suggest you to upload the files in OneDrive and share the link.



    The DRIVER_POWER_STATE_FAILURE error occurs when the driver is in an inconsistent or invalid power state. You may want to refer the troubleshooting steps mentioned in the Remarks section of the
    article Bug Check 0x9F: DRIVER_POWER_STATE_FAILURE
    and see if that helps.



    Note: Modifying BIOS/ complementary metal oxide semiconductor (CMOS) settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting
    from the configuring of BIOS/CMOS settings can be solved. Modifications of the settings are at your own risk.



    You may also want to refer the steps mentioned in the article Troubleshoot
    blue screen errors
    .



    We await your response.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Nov 29, 2023
    #2
  3. BSOD DRIVER_POWER_STATE_FAILURE

    I sometimes randomly encounter BSOD with error "DRIVER_POWER_STATE_FAILURE". I may encounter this error several times a day, but sometimes it may not appear in a day. I put here link to several dumps OneDrive

    I tried:

    1. Reinstalling NVIDIA and AMD graphics drivers using DDU
    2. Reinstalling Windows
    But problem still persists, please help
     
    Alexander Makarov1, Nov 29, 2023
    #3
  4. Knots23 Win User

    DRIVER_POWER_STATE_FAILURE

    BSOD when running on battery - driver_power_state_failure

    ***Merged***

    Hello,

    Since a few months my laptop - MSI GS60 2PE running Windows 10 Home - started giving BSOD's with the DRIVER_POWER_STATE_FAILURE after a seemingly random time when running on the battery. As I'm using it every day for work,
    I depend on the machine and managed by just plugging it in.

    While that works, I know it should be possible to make it work on the battery...

    I've recently "reset this pc" using the build in option in Windows 10, after which I installed all "latest" drivers from the MSI site. I also re-installed all programs required to do my job and play some games.

    Yesterday, Windows wanted to install the Fall Creators Update: I did. Booting the laptop while unplugged now gave me another BSOD, though with a different message: VIDEO_DXGKRNL_FATAL_ERROR. This seems to point to the Intel HD 4600 or Nvidia
    GTX 870M.

    To sum up some other issues I was starting out with...

    Syptoms

    • When unplugged, a BSOD occurs after a seemingly random time. (driver_power_state_failure)
      • After updating to the fall creators version, it also throws video_dxgkrnl_fatal_error; feels like a coin flip which one it will show.
    • Bluetooth was failing after a couple of minutes, regardless whether I used it or not and whether the laptop was plugged in or not.
    • Shutting down Windows would sometimes just heat up the CPU, make the fan go haywire and do nothing but turning the screen off.

    I've tried / did:

    • All drivers are up to date. This was verified by using DriverView and manually going over all of the non-Microsoft drivers.
      • This step fixed symptom 2 described above. Next to the latest version there was some patch (or 3 major versions ago) that couldn't be removed by conventional means. The build in troubleshooter actually removed it and bluetooth is now working
        as it should.
      • The HD4600 drivers were removed from the device management and I installed the latest according to the Intel site.
      • DDU was used in safe mode to remove the Nvidia driver and the latest one was installed.
    • BlueScreenViewer shows the minidumps and lots of drivers.
      • The one created when the driver_power_state_failure occurred is useless, as nothing is marked but the ntoskrnl.
      • The one created when the video_dxgkrnl_fatal_error occurred shows ntoskrnl, watchdog and dxgkrnl.
    • A clean boot (disabling all non-Microsoft services and disabling all startup programs) still results in the BSOD.
    • Booting the laptop while plugged in, letting it run for a couple of minutes so everything is started and then unplugging it also seems to work.
      • Yesterday, I unplugged it and could work with it for about 2.5 hours before it called out for power: I doubt the battery is the issue.
      • I was asked to run a battery check (powercfg -energy -output ...) but that doesn't seem to show any issues. (design capacity '55031' Last full
        charge '38556'. The laptop is over three years old.)
    • Starting in safe mode with networking will not result in a BSOD. (At least not within the hour I left it on.)
    • Unchecking 'turn on fast startup' - as suggested in so many posts - in the power settings only causes issues.
      • When unchecked, windows won't shut down properly.
      • When checked, it does shut down normally. This seems to be the
        fix for symptom 3.
    • Running various Windows troubleshooters didn't do much. Only the 'Windows Update' said it had some fixes regarding the database and 'fixed' it.
    • The bios is up to date. (Version E16H2IMS.112)

    Any help would be welcome.

    Cheers!

    PS: yes this post looks a lot like my
    previous post
    , but that was marked answered because a moderator thinks all checks suggested can be performed within three days, next to a daily routine.
     
    Knots23, Nov 29, 2023
    #4
Thema:

DRIVER_POWER_STATE_FAILURE

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