Windows 10: DropBox

When I download dropbox it is asking me for my Microsoft account. When I login to Microsoft it says I can't use a personal account???

:)

 

Deleting Dropbox

Hello Donna,

As you are issue is concerned to deleting the Dropbox, we will help you with this issue.

• Do let us know the complete error message/ error code of this issue?
• Are you referring to Dropbox icon/ application on Windows 10?

If you are referring to Dropbox app on your device, try the below steps and check if it helps.

Step 1: If the Dropbox is preloaded on your desktop:

• Click Start.
• Click Settings.
• Click System.
• Click Apps & features.
• Select Get Dropbox or Dropbox X GB from the application list, where "X" is the amount of space corresponding to your promotion.
• Click Uninstall.

Step 2: If the Dropbox is a desktop app follow:

• Press Windows + X, click on Control Panel.
• Under Programs, select Uninstall a program.
• Select Dropboxfrom the list of programs, and click Uninstall.

Hope it helps. Provide us additional information if you are still facing the issues with deleting the Dropbox program on your device.

Thank you.

 

New Dropbox folder

Hello,

Welcome to the Microsoft Community.

• What is the exact issue you are facing with?

If you are facing any issues with Dropbox, I suggest you to post the query on Dropbox forums for further assistance.

Refer to the below link.

Help center

For any query related to Windows Operating System, feel free to post on Microsoft Community. We will be happy to assist you.

Thank you.

 

link to dropbox online

Hi,



Thank you for writing to Microsoft Community Forums.



We understand your concern, as you are unable to find the Dropbox in the Navigation pane under Quick Access on the file explorer.



In this scenario, we would suggest you to perform these steps and check if you are able to get back the Dropbox in File Explorer.

1. Go to the
   Dropbox
   website, then click on the Get Dropbox Basic link on the upper-left corner of the page.
   
2. Click on downloaded file to launch its installer.
   
3. On the Set Up Dropbox screen, enter your account email address and password in the fields provided, then click
   Sign in.
   
4. Click the Open my Dropbox button.
   
5. When the Welcome to Dropbox dialog screen appears, click on
   Get Started.
   
6. Click on Next, as well as the next two prompts to proceed.
   
7. Click the Finish button and check if Dropbox now appears in the left panel of File Explorer.
   
8. To add Dropbox to Quick Access, right-click on
   Dropbox from the left panel of the window.
   
9. Now select Pin to Quick access.
   

I hope this will fix the issue



Please refer this article for additional information:
What do the sync icons mean and what should I do if they’re missing?



If you still have the issue, then we would recommend you to contact
Dropbox support team.



Aditya Roy

Microsoft Community – Moderator