Windows 10: Dropped HP ENVY core i7- computer running very slow

Discus and support Dropped HP ENVY core i7- computer running very slow in Windows 10 Performance & Maintenance to solve the problem; Hi, I just dropped my HPENVY on my carpeted floor and now it is running very slow! It landed where the laptop folds to close. Wanted to see if... Discussion in 'Windows 10 Performance & Maintenance' started by Babybee922, Mar 27, 2017.

  1. BABYBEE922
    Babybee922 Win User

    Dropped HP ENVY core i7- computer running very slow


    Hi,
    I just dropped my HPENVY on my carpeted floor and now it is running very slow! It landed where the laptop folds to close.

    Wanted to see if there was anything I can do to fix it before I take it to computer shop tomorrow.
    Thanks!

    :)
     
    Babybee922, Mar 27, 2017
    #1
  2. ARIESULLIVAN
    ariesullivan Win User

    computer running slow after latest update

    I have just updated my computer (HP Envy I7 64bit) and its running frustratingly slow... why?



    ***Post moved by the Forum Moderator to the appropriate forum category.***
     
    ariesullivan, Mar 27, 2017
    #2
  3. LAKESIDE339
    lakeside339 Win User
    IAStorUI error - PCIe SSD is offline

    HP Envy 750-624

    HP - ENVY Desktop - Intel Core i7 - 16GB Memory - 1TB Hard Drive + Intel Optane Memory
     
    lakeside339, Mar 27, 2017
    #3
  4. ARAZELETERNAL
    ArazelEternal Win User

    Dropped HP ENVY core i7- computer running very slow

    Only thing I can think of is maybe something got knocked loose. Maybe a RAM DIMM got knocked out and is now low on RAM. Just to cover the very basics, you did restart it at least once, right?
     
    ArazelEternal, Mar 27, 2017
    #4
  5. BABYBEE922
    Babybee922 Win User
    Yes. The computer actually restarted on its own. I did restart it again. And it was still slow.
     
    Babybee922, Mar 27, 2017
    #5
  6. ARAZELETERNAL
    ArazelEternal Win User
    What is the model number and specs of the laptop? If you could, please fill out your system specs.
     
    ArazelEternal, Mar 27, 2017
    #6
  7. BABYBEE922
    Babybee922 Win User
    Intel Core i7
    Hp envy x360 convertible marshmallow
    Model m6-aq005dx
     
    Babybee922, Mar 27, 2017
    #7
  8. ARAZELETERNAL
    ArazelEternal Win User

    Dropped HP ENVY core i7- computer running very slow

    So it looks like it is supposed to have 12GB RAM in it. If you open the task manager and look under the memory tab on the left, does it reflect 12 (may be slightly less like 11.98, sometimes it isnt exact).

    If that shows up fine, I would run chkdsk on the drive. Open an admin commant prompt and type: chkdsk C: /R

    It will ask to schedule the check for the next restart. Say yes, and restart the computer and allow it to perform the check.
     
    ArazelEternal, Apr 4, 2018
    #8
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Dropped HP ENVY core i7- computer running very slow

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