Windows 10: Dropping Internet Connection

Hi Everyone, hope everyone is well, I wonder if anyone could give me some help, I am asking for my sister as I will be doing the task. She has been having problems with her internet connection, as the laptop keeps dropping her internet connection, I have taken a look at the device manager, it says everything is okay, I have updated her drivers, without success, I have looked on the manufacturers website for any updates and these also haven't solved the problem. I would be extremely grateful of any help if there are things I haven't tried.

Thank You In Advance

Unfortunately I am not certain of her Windows Version Number, but I think it is 1803

:)

 

Internet Connection Keeps Dropping


Hello, are you always connected to the same router - or are you skipping to others? Suggest disabling these settings:




Also check your channel is not congested, and signal strength is adequate. There are freeware tools which can show you this information.

You might have to change band (frequency) - and in one scenario where someone was renting a place it was suggested the owner was restricting Wifi bandwidth...!

I'm sure others more experienced in these issues will comment.

 

My internet keeps dropping out!


I suggest you connect your laptop to the router with a ethernet cable. If the wired connection is stable you know that there is nothing wrong with the internet connection itself and with your LAN. Next step would be to go to the website of your laptop manufacturer and look for the latest WLAN drivers. Install them and test whether it improves the reliability of your WLAN connection. Then post back the results.

 

After upgrading to windows 10, internet connectivity drops frequently for some applications, but not all

Hi,

Thank you for your reply. My answers are interleaved with your questions.

• In which browser are you facing this issue e.g. Microsoft Edge or Internet Explorer?

Multiple browsers: Chrome, Explorer, Firefox

• Do you get any error message?
  • In Chrome, I get "ERR_EMPTY_RESPONSE" as the error message
• Have you installed all pending Windows updates?
  • Yes. It is continuously getting updated.

• Do you face connection fluctuation in Ethernet connection?
  • No. The internet connection is a solid 40Mb downlink. The same problem occurs when I'm hooked to a different internet service provider.

• Is the issue specific to any particular website?
  • No, it occurs when I'm accessing multiple web sites. It is not related to any web site.

I suggest you to try connecting to Ethernet connection and check if face same issue.

The problem occurs when I'm using wired ethernet, an internal wifi card, or an external wifi usb dongle.

Also install all pending Windows updates I.

I just checked it . It is up to date.

Further you can refer the link below and follow the troubleshooting steps suggested.

I'm not going to spend time on these other steps, since as I mentioned it occurs on multiple browsers, and it is not tied to Internet Explorer or Microsoft Edge, unless you give me a good reason to do so.

Thank you.