Windows 10: DTS audio processing is uninstalled

Discus and support DTS audio processing is uninstalled in Windows 10 Gaming to solve the problem; Hello,I am VatshalI have accidentally uninstalled DTS audio processing app. How to install it back... Discussion in 'Windows 10 Gaming' started by VATSHAL Gautam, Oct 2, 2023.

  1. DTS audio processing is uninstalled


    Hello,I am VatshalI have accidentally uninstalled DTS audio processing app. How to install it back

    :)
     
    VATSHAL Gautam, Oct 2, 2023
    #1

  2. DTS audio process settings are unavailable with currently active audio device

    Hello bagir shahab,

    Thanks for using Microsoft products and posting in the community.

    The error message you're encountering suggests that the DTS audio processing settings are not available for your currently active audio device. This could be due to several reasons, such as a driver issue or a conflict with another audio software or device.

    Here are a few steps you can try to troubleshoot and resolve the issue:

    1. Restart your computer: Sometimes, a simple restart can resolve temporary software glitches.
    2. Check DTS APO Service: Since you mentioned that the DtsApo4Service is running, it's worth verifying if it's functioning correctly. You can try restarting the service by following these steps:
      • Press Windows Key + R to open the Run dialog box.
      • Type "services.msc" and hit Enter to open the Services window.
      • Locate the "DTS APO Service" in the list of services.
      • Right-click on it and select "Restart."
      • Close the Services window and check if DTS audio is now functioning.
    3. Update audio drivers: Ensure that you have the latest audio drivers installed for your Asus Vivobook. You can visit the Asus support website, enter your laptop model, and download the latest audio drivers compatible with Windows 11.
    4. Uninstall and reinstall DTS software: Completely uninstall the DTS software from your computer and then reinstall it. To uninstall:
      • Press Windows Key + R to open the Run dialog box.
      • Type "appwiz.cpl" and hit Enter to open the Programs and Features window.
      • Locate the DTS software in the list of installed programs.
      • Right-click on it and select "Uninstall."
      • Follow the prompts to complete the uninstallation process.
      After uninstalling, visit the official DTS website or your laptop manufacturer's website to download the latest version of the DTS software. Install it and check if the issue is resolved.
    5. Disable other audio-enhancing software: If you have any other audio-enhancing software installed, such as Dolby Atmos or Waves MaxxAudio, temporarily disable or uninstall them. Sometimes, conflicts between different audio software can cause issues.
    6. Check default audio playback device: Ensure that your desired audio device (laptop speakers or headset) is set as the default audio playback device. To do this:
      • Right-click on the volume icon in the system tray and select "Open Sound settings."
      • Under the "Output" section, select your desired audio device from the list of available devices.
      • Click on it and click the "Set as default" button.
    If none of the above steps resolve the issue, you may want to reach out to the DTS support team or your laptop manufacturer's support for further assistance. They may have specific troubleshooting steps or updated drivers for your device.

    Please feel free to let me know if you have any further updates, thanks.

    Best Regards,

    Lenka-MSFT| Microsoft Community Support Specialist
     
    Lenka - MSFT, Oct 2, 2023
    #2
  3. DTS Audio Control and headphone plug

    Hi Terry,

    This issue with the DTS Audio Control can be caused by system corruption on the application itself. As an initial troubleshooting step, we suggest that you uninstall the application. Here's how:

    • Type DTS in the search field at the task bar.
    • Right-click on the DTS Audio Control in the results.
    • Click Uninstall.
    • Once done, proceed with installing it back.

    You can also check out with HP as the manufacturer of this application for any updated drivers that can help to resolve the issue.

    You may try to plug in the headphone again once the issue has been resolved. If it is the same, try a different headphone and let us know about the results.

    Should you need additional assistance, do let us know.
     
    Jennifer Bri, Oct 2, 2023
    #3
  4. DTS audio processing is uninstalled

    DTS audio process settings are unavailable as audio service connection lost

    Bro first uninstall the DTS Audio Processing App.

    Then go to Device Manager and from there in the sound, video and game controllers uninstall the realtek and Intel sound drivers(My was AMD in the case).

    Then download the latest drivers from the links given below

    Realtek Drivers - https://dlcdnets.asus.com/pub/ASUS/...rOnly_DTS_DCH_Realtek_Z_V6.0.9136.1_22754.exe

    Intel Sound Drivers - https://dlcdnets.asus.com/pub/ASUS/...138/iSST_DCH_Intel_Z_V10.29.00.4842_22138.exe

    DTS Driver - https://dlcdnets.asus.com/pub/ASUS/...POdriver_DCH_ALL_Xperi_Z_V1.6.105.0_23467.exe

    Install these drivers and restart your PC

    Then download the DTS Audio Processing App - Get DTS Audio Processing from the Microsoft Store

    Then you are good to go.

    This Worked for my Vivobook KM413 AMD Ryzen model and may also work for you.
     
    Nitish Chandra Bhardwaj, Oct 2, 2023
    #4
Thema:

DTS audio processing is uninstalled

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