Windows 10: DTS Sound not working?

Discus and support DTS Sound not working? in Windows 10 Software and Apps to solve the problem; So a month Ago I paid for DTS Sound Unbound The license and effectively I got it. It was working fine for a couple months, now all of the sudden it... Discussion in 'Windows 10 Software and Apps' started by Awpii, Mar 10, 2020.

  1. Awpii Win User

    DTS Sound not working?


    So a month Ago I paid for DTS Sound Unbound The license and effectively I got it.

    It was working fine for a couple months, now all of the sudden it stopped working, every time I try to select it, it does not appear under Windows sonic, rather under "Try or purchase in the microsoft store" and now I can see the license right below another product that says purchase which is by the way more expensive than the one I already paid.

    Did I get scammed by DTS? Is my DTS just not working? How do I get it to work again?


    DTS Sound not working? 2c8a0e9b-bbeb-4050-ba98-a2c962c9519b?upload=true.jpg

    DTS Sound not working? 870c9e3c-9d91-4773-8f20-c807b844a8b6?upload=true.png

    :)
     
    Awpii, Mar 10, 2020
    #1
  2. Monk.e83 Win User

    Unlocked Realtek HD Audio Drivers Windows 7 & 8 (With Dolby Digital Live and DTS Interactive)

    DTS supported natively by Windows 8/8.1 and it should work on windows 10 too just DDL require to unlock your driver .
     
    Monk.e83, Mar 10, 2020
    #2
  3. ANPC005 Win User
    DTS Studio Sound doesn't work on Windows 10

    I immediately noticed the same problem upon installing Win10 shortly after it was released, and couldn't find an IDT driver update. The sound just passed through the DTS settings like they weren't there. The "Toshiba Service Station" had a DTS update listed
    and recommended uninstalling the old DTS version, but that update somehow vanished after I uninstalled the old version. A few days later it showed up again and I installed it but nothing changed with the sound.

    It looks like they delayed releasing the improved IDT driver (v. 6.10.6504.0) which I got tonight after finding this thread and being reminded to try again. For whatever reason, the new driver date shows as 6/4/15 but I've seen that sort of thing with other
    drivers.

    The DTS EQ and other controls are working again and it definitely improves the sound.
     
    ANPC005, Mar 10, 2020
    #3
  4. DTS Sound not working?

    How do I get DTS sound on a Windows 10 Toshiba C70-C-12U?

    Hi Nicholas,

    Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

    I understand the inconvenience caused to you in accessing DTS sound on your new computer and uninstalling Groove music app, we will help you with this issue.

    1. Steps to install the DTS sound on Windows 10:

    As you get the error message while installing the DTS software saying not compatible, I suggest you to install it in compatible mode on Windows 10 and check if it helps.

    You can install Windows 8/8.1 drivers in compatibility mode if there are no Windows 10 compatible drivers.

    Follow the steps to install in Compatibility mode:

    • Download the updated driver from the manufacturer’s website.
    • Right click the driver installation file and select
      Properties then tap or click the Compatibility tab.
    • Place a check in the Run this program in compatibility mode for: box.
    • Tap the drop down box and select a previous operating system, then tap or click
      OK.
    • Try installing the driver and check.

    2. Steps to uninstall the Groove music app:

    As your concern to uninstall the Groove music app, I suggest you to run the following PowerShell command and check if it helps.

    Note: You need to close the Windows Store and other apps before executing the PowerShell command. Also, sign-out and sign-in before uninstalling/ installing the apps.

    Follow the below steps.

    • Open the Start menu, type Windows PowerShell in the search bar.
    • Right click on the Windows PowerShell and select Run as administrator.
    • Enter the below command to uninstall the Groove Music app.

    • get-appxpackage *Microsoft.ZuneMusic* | remove-appxpackage

    Hope it helps. Kindly update the status of this issue with required information, we will be happy to help.
     
    Deepika Gowda, Mar 10, 2020
    #4
Thema:

DTS Sound not working?

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