Windows 10: Dts sound unbound greyed out and in spatial sound menu there is no option just the off button

enable dts headphone-x.tried every solution possible but nothing happened and for your information my headphone is a4tech bloody g575 and dts comes with my laptop aorus 5 SE4.in spatial sound menu there is no option just the off button and the re is no option to

:)

 

Dolby, DTS and Spatial Sound greyed out

Thanks guys for the reply.
Yes, its activated.
A couple of things that confuse me.
I had the Dolby for many years on this laptop even prior to Win 10. I even had the possibility to use the Win EQ which I do not have any more.
I am attaching a screenshot where you can actually see the Dolby. DTS etc..

 

Dolby, DTS and Spatial Sound greyed out

Following a recent issue. I had to do a fresh install of Win 10.
Following that said install, settings for Dolby, DTS and Spatial Sound are completely greyed out. I had access to all of them as I do have the hardware requirements met.
I believe it could be just a matter of installing the proper driver. I looked on the net and found them but I am bit weary about downloading drivers from an unknown source. Non vetted source I guess.
Any ideas what would be the next steps for me to get back this juicy sound I had before ?

PS: It seems I am not the only one that had this issue but no safe solution in sight on the net..

 

no option to turn spatial sound on

context: I have had my head phones (Arctis 7's) for quite some time now and I have always had the problem of no spatial sound but today I finally put time aside to fix this however came to no avail.





The option to pick any is greyed out and I cannot install Dolby Access

I have already been to a help page where it said other options are DTS Sound Unbound which I already had installed and the aforementioned Dolby Access,

in DTS the option to enable the features are unclickable.





within the sound control panel the spatial sound for my headphones on came with the option "off"

my head phones do have 3d sound capabilities so that is also off the table.

Inside the sound engine for my headphones I already had spatial sound enabled

After doing more searching I was told it could be an option called mono sound, I had already had it turned off.

please help anyone .