Windows 10: DTS studio sound system app failure

I'm using Toshiba "P50- A Y3110" model laptop.

It is showing "failed to find APO endpoint"

how to troubleshoot? I tried it through updating drivers didn't work .


can I get any help?!

Thank you.

:)

 

DTS studio sound equalizer has stopped working on Windows 10

Old title: DTS Studio Sound

Hi, somehow my DTS studio sound equalizer has stopped working (still have sound from my laptop). I have Windows 10 (Toshiba S55-A5176) and I updated the IDT Driver and uninstalled and reinstalled DTS, and tried Windows 8 compatibility mode, but none of
this worked. I tried downloading a different driver (Conexant) but my computer is not downloading it. I'm confused b/c DTS was working all the time and just suddenly stopped. I have no malware or any problems. Anybody have tips? Thank you!

 

DTS Studio Sound doesn't work on Windows 10

I immediately noticed the same problem upon installing Win10 shortly after it was released, and couldn't find an IDT driver update. The sound just passed through the DTS settings like they weren't there. The "Toshiba Service Station" had a DTS update listed
and recommended uninstalling the old DTS version, but that update somehow vanished after I uninstalled the old version. A few days later it showed up again and I installed it but nothing changed with the sound.

It looks like they delayed releasing the improved IDT driver (v. 6.10.6504.0) which I got tonight after finding this thread and being reminded to try again. For whatever reason, the new driver date shows as 6/4/15 but I've seen that sort of thing with other
drivers.

The DTS EQ and other controls are working again and it definitely improves the sound.

 

How do I get DTS sound on a Windows 10 Toshiba C70-C-12U?

Hi Nicholas,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand the inconvenience caused to you in accessing DTS sound on your new computer and uninstalling Groove music app, we will help you with this issue.

1. Steps to install the DTS sound on Windows 10:

As you get the error message while installing the DTS software saying not compatible, I suggest you to install it in compatible mode on Windows 10 and check if it helps.

You can install Windows 8/8.1 drivers in compatibility mode if there are no Windows 10 compatible drivers.

Follow the steps to install in Compatibility mode:

• Download the updated driver from the manufacturer’s website.
• Right click the driver installation file and select
  Properties then tap or click the Compatibility tab.
• Place a check in the Run this program in compatibility mode for: box.
  
• Tap the drop down box and select a previous operating system, then tap or click
  OK.
• Try installing the driver and check.

2. Steps to uninstall the Groove music app:

As your concern to uninstall the Groove music app, I suggest you to run the following PowerShell command and check if it helps.

Note: You need to close the Windows Store and other apps before executing the PowerShell command. Also, sign-out and sign-in before uninstalling/ installing the apps.

Follow the below steps.

• Open the Start menu, type Windows PowerShell in the search bar.
  
• Right click on the Windows PowerShell and select Run as administrator.
  
• Enter the below command to uninstall the Groove Music app.
  

• 
  get-appxpackage *Microsoft.ZuneMusic* | remove-appxpackage
  

Hope it helps. Kindly update the status of this issue with required information, we will be happy to help.