Windows 10: Dual High Definition Audio Drivers, Audio Clarity Issue

My Windows 20H2 system has developed an audio problem - the sound becomes choppy and stuttering, sometimes unintelligible.

On checking Device Manager, I found 2 HD Audio Drivers installed, one of which indicates a driver problem yellow triangle. I've tried uninstalling that device and restarting the PC but the problem does not go away.


The Intel Driver Support Assistant shows 2 Drivers installed:

1 Device ID:

[COLOR=rgba0, 60, 113, 1]HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_1462D817&REV_1003\4&2F4D5061&0&0001[/COLOR]

[COLOR=rgba0, 60, 113, 1]Driver Version 10.0.19041.264[/COLOR]

[COLOR=rgba0, 60, 113, 1]2 Device ID:[/COLOR]

[COLOR=rgba0, 60, 113, 1]HDAUDIO\FUNC_01&VEN_8086&DEV_2807&SUBSYS_80860101&REV_1000\4&2BE8EAA&0&0001[/COLOR]

[COLOR=rgba0, 60, 113, 1]Driver Version 10.0.19041.264[/COLOR]


[COLOR=rgba0, 60, 113, 1]Both Devices have Provider Microsoft and Date 5/9/2020[/COLOR]

How can this be fixed?

:)

 

IDT High Definition Audio CODEC Not Working

Hi,



I realized your concern and will assist you to resolve the issue.

I suggest you to update the driver and check if the issue persist.

Follow the steps to Update the driver and check if it helps.

• Press Windows key + X key and click
  Device Manager.
• Select IDT High Definition Audio CODEC on Device Manager.
• Select the Driver tab.
• Click on Update Driver.
• Select the option “browse my computer for driver software”.
• Select the option “let me pick up a list of device drivers on my computer”.
• Select the High Definition Audio Device instead of IDT High Definition" And click next.

Your reply is very important for us to ensure a proper resolution. Please get back to us with the above information in order to assist you accordingly.

Thanks and regards.

 

High Definition Audio Device drivers missing

Hi Davide

The High Definition Audio drivers are built into Windows already

Right click that device in Device Manager, choose 'Update Driver

Then choose 'Browse my computer for Driver Software' - 'Let me pick from a list of available drivers'

If you do not see the default High Definition Audio device, untick 'Show Compatible Hardware'

On the left, select Microsoft, then on the right scroll down to find 'High Definition Audio Device Version 10.0. . . . .

 

IDT - Audio Device - IDT High Definition Audio CODEC - Error 0x8007001f

Hi,

Thank you for posting your query on Microsoft Community.

I understand your concern regarding the issue that you are facing.

I suggest you to follow the steps below and check if it helps.

1. Select IDT High Definition Audio CODEC on Device Manager.

2. Select Driver tab.

3. Click Update Driver... button.

4. Select -> Browse my computer for driver software.

5. Select -> Let I pick up a list of device drivers on my computer.

6. Select HighDefinition Audio Device (Not IDT High Def... This is important.) And click next.

Appears Warning message, but reply Yes.

7. Windows has successfully update your driver software.



Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help