Windows 10: Dual Monitor Does Not Wake Up After Sleep

Discus and support Dual Monitor Does Not Wake Up After Sleep in Windows 10 Drivers and Hardware to solve the problem; You have closed the thread without providing the solution to this problem. I have a HP laptop with Radeon up-to-date graphic card and AOC monitor with... Discussion in 'Windows 10 Drivers and Hardware' started by Daniel_S23, May 20, 2020.

  1. Dual Monitor Does Not Wake Up After Sleep


    You have closed the thread without providing the solution to this problem. I have a HP laptop with Radeon up-to-date graphic card and AOC monitor with up-to-date driver. They are connected over HDMI. Problem occurs sometimes usually after several sleep-wakeup actions and if I switch off monitor after laptop is asleep. After the wakeup I am able to see 2nd monitor desktop and taskbar with icons, but I cannot do any action on it. I cannot detect 2nd monitor. However, if I circle through display options and play with extended, duplicate, 1st, 2nd I am able to work on 2nd monitor if it's in duplicate mode or if I chose 2nd. Extended setup doesn't work and cannot be recovered. I tried to reset graphic driver with keys Ctrl+Shft+Win+B, I also adjusted all power options and device settings as suggested by some on your forum without any success. I have all drivers up-to-date. I do believe you have to answer this topic properly, because I do not like to reset computer almost after every wakeup to mend your lack of proper display management.

    Please provide decent guidance here or should I switch to Mac instead?

    :)
     
    Daniel_S23, May 20, 2020
    #1
  2. AnnKing70 Win User

    Monitor-1 in dual display would not wake up from sleep.

    Have been using dual display (Dual Smart Solution) for more than two years on Windows 10. Starting around 10 days ago, my major monitor (Monitor-1) would not wake up from sleep. It just blinks when I push the on button. When I unplug Monitor-1, Monitor-2
    would wake up and once I sign in there, Monitor-1 would wake up as I plug it in again. But now that does not even work so I can only work with Monitor-2. Please help, thanks.
     
    AnnKing70, May 20, 2020
    #2
  3. Dual Monitor Does not wake up from sleep

    Hi Doug,

    We'd like to ask for additional information about your concern to help us provide the appropriate solution. Please answer the following:

    • Have you been experiencing this issue since you started using dual monitors?
    • Have you tried to test the second monitor on a different computer to verify if it shows the same behavior?
    • May we know how you've set up the Power Options?
    • What troubleshooting steps have you tried so far?
    We look forward to your response.
     
    Jennifer Cha, May 20, 2020
    #3
  4. Dual Monitor Does Not Wake Up After Sleep

    Dual Monitor Does not wake up from sleep

    To further troubleshoot the dual monitor issue, we suggest that you try the following workaround:

    • Check the cable connection of your monitor. Try to test if the issue will still persist after using a different cable.
    • Change the Turn off the display time in the
      Power Options. We suggest selecting a longer timeframe from the drop-down menu and check if you will still encounter the issue.
    • If you are using a USB mouse and keyboard, you can also change its settings and see if it helps. To get started, open the
      Device Manager > locate the mouse/keyboard
      then click it to expand > right-click mouse/keyboard
      and click Properties > Select Power Management
      tab > add a check mark on Allow this device to wake the computer.
    Once you have tried all of these, let us know the end result.
     
    Jennifer Cha, May 20, 2020
    #4
Thema:

Dual Monitor Does Not Wake Up After Sleep

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