Windows 10: Dual Monitor Issues (Bar at the top of screen)

Discus and support Dual Monitor Issues (Bar at the top of screen) in Windows 10 Support to solve the problem; Hi, We have multiple dual monitor setups at my office, all on completely different hardware (desktops and surfaces). Most users suffer from an... Discussion in 'Windows 10 Support' started by JayUk82, Jul 23, 2019.

  1. JayUk82 Win User

    Dual Monitor Issues (Bar at the top of screen)


    Hi,

    We have multiple dual monitor setups at my office, all on completely different hardware (desktops and surfaces).

    Most users suffer from an intermittent bug where an empty grey bar (sometimes can be black) appears across the top of the main monitor which is completely unusable - in fact, the most annoying thing is it renders the very top of the windows unusable so you can't minimise/close anything.

    The only way to remedy the bug seems to be a restart or to reset the graphics card driver (Win+Ctrl+Shift+B) but then it can appear again at any time.

    There seem to be many mentions of this bug online, but I can't find any solution.

    Anyone? *Sick

    :)
     
    JayUk82, Jul 23, 2019
    #1
  2. Riel Alc Win User

    Windows 10 Dual Monitor issue

    Hi Lisa,

    For us to better assist you with your dual monitor issue in Windows 10, we'd like to know the following:

    • Were there any changes made to your computer prior to this issue (Windows updates)?
    • What troubleshooting steps have you tried to resolve this?

    We're looking forward to your reply.
     
    Riel Alc, Jul 23, 2019
    #2
  3. Arul_D Win User
    Screen saver with dual monitors

    Hi,

    We appreciate you for being part of Windows 10.

    Before proceeding, we need more information to help you better.


    • Have you upgraded the graphics card?

    • Do you have any other issues except the screensaver issue on second monitor?
    I suggest you to follow the below link to update the graphics card drivers and update the drivers for second monitor.

    How
    to: Install and Update drivers in Windows 10


    After performing the above steps, try to set the screen saver and check if it helps.

    I suggest you to refer:
    Connect a second monitor or projector


    I hope the above information helps. Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

    Thank you.
     
    Arul_D, Jul 23, 2019
    #3
  4. Pavan_N Win User

    Dual Monitor Issues (Bar at the top of screen)

    Setup dual monitor in Windows 10

    Hi,

    I suggest you to press Windows Key + P on keyboard and follow onscreen instruction to setup dual monitor in Windows 10. As there is a conflict in connecting multiple hardware you may also
    Run the Hardware and Devices Troubleshooter.

    Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with the Bluetooth adapter. Refer these steps:


    • Press Windows key +X, select
      Control panel.


    • Change the view by option on the top right to
      Large icons.

    • Click on troubleshooting and click on the
      view all option on the left panel.

    • Run the Hardware and devices troubleshooter.

    • Restart your computer and check if the issue is resolved.
    Do let us know the status of the issue. Thank you.
     
    Pavan_N, Jul 23, 2019
    #4
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Dual Monitor Issues (Bar at the top of screen)

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