Windows 10: Dual Monitor Question

Discus and support Dual Monitor Question in Windows 10 Graphic Cards to solve the problem; I have a dell xps 15 9550 laptop. I have 2 monitors that i connect to, both are 24' and 1920x1200 resolution. One i connect via hdmi to hdmi. The other... Discussion in 'Windows 10 Graphic Cards' started by paulyjustin, Oct 8, 2019.

  1. Dual Monitor Question

    I have a dell xps 15 9550 laptop. I have 2 monitors that i connect to, both are 24' and 1920x1200 resolution. One i connect via hdmi to hdmi. The other i connect via usb-c to hdmi. I have dual monitor setup on this.

    The thing is im not in that place now. Im at my other home in another country and i have 1 old monitor that is 1600x1200 monitor. Its the 2007fp 20.1 inch monitor. I bought this monitor a long time ago and it was one of the most popular monitors back then. It uses vga, dvi and thus older cables and not compatible with hdmi. So because of this, i bought a hdmi to dvi cable to have my xps 15 9550 connect to it as external monitor.

    This is my old monitor that i have now.

    If i were to buy a 2nd monitor, and thus have dual monitor here, i have to make sure the 2nd monitor has hdmi right? As of now, my usb-c port is not connected. The hdmi port is used to connect to my dell 20 inch monitor via hdmi to hdmi. So that means if i buy a 2nd monitor, make sure it has hdmi and im good right?

    So this means this would work

    But this won't right? I see it shows 1x display port. Also the upstream/downstream port has nothing to do with connecting from my laptop to the monitor right?

    I want to get a 2nd monitor so i can do a dual monitor setup here temporarily and thus, no big issue with having 1 old monitor that is 20.1 and one that is 24 inch. But i can't have 2 of them same 20.1 inch monitors right like the one i have now since the cables won't work? Or would it work? Thus because its temporary, i don't want to spend a lot on a 2nd monitor if i don't have to. Only requirement for 2nd monitor is 1920 x 1200 resolution. But if me getting a 2nd monitor that is the same as my old one of 1600x1200 if i could get for a low price, i would not mind this either.

    paulyjustin, Oct 8, 2019

  2. Dual Monitor Setup & Speakers


    There are several factors which could prevent your dual monitors and your speakers from working properly. In order for us to effectively assist you with your concern, we just have a few questions for you:

    • Are you getting an error message/code when trying to run the dual monitors?
    • Have you tried running the hardware troubleshooter?
    • Have you tried running the System File Checker tool?
    • What troubleshooting steps have you already performed?

    Darian Tab, Oct 8, 2019
  3. Windows 10 Update - Now my dual monitors do not work


    One of the possible reasons why Windows 10 was unable to detect your dual monitor is an outdated or incompatible graphics driver. To best address your concern, we need you to answer the following questions:

    • Which Windows 10 build are you using?
    • Have you already tried performing the troubleshooting steps suggested by
      Mauro Cavallin on June 16, 2017?
    • Are both of the monitors not working just like what the original poster was experiencing? If yes, have you tried disconnecting one of the monitors? What was the outcome?
    • What troubleshooting steps have you done so far?

    We will be waiting for your response.
    Kristine Arp, Oct 8, 2019
  4. Dual Monitor Question

    Dual monitor, Dual mouse??


    Please share this information to assist you better.

    • How have you setup dual monitors?
    • Are you referring to use 2 different mouse/keyboard with the dual monitor setup?
    If yes, the mouse or keyboard may function same as one another. Since, it has to be connected to single PC/tower.

    However, setting up 2 different mouse/keyboard with the Dual- monitor setup, it may not function separately for each monitor.

    Let us know the status of the issue. We will assist you further.
    Rakesh Narayanaswamy, Oct 8, 2019

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