Windows 10: Dual-monitor scaling

Hi, everyone.


I have a laptop+external monitor setup. I use 125% scaling for laptop display and 100% for external monitor.

The problem is when I unplug monitor from laptop and later connect it, scaling factor for external monitor resets to laptop display value. So, every time I have to change scaling value manually.

I guess the issue caused by custom scaling. But I can't turn it off permanently. I have to turn it off and re-sign in every session.

So, summing up:

1. How to turn off custom scaling permanently?

2. How to fix scaling factor for external monitor?



:)

 

Scaling Issue With Extended Monitors

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you are facing scaling issues when you connect a 4K monitor to the PC. For more clarity on the issue, please respond to the questions below:

1. What is the make and model of the PC?
   
2. How the monitors are connected to the PC?
   
3. What is the build version of Windows installed on the PC?
   
4. Have you tried updating the display drivers?
   

Meanwhile, I would suggest you to refer the article
Windows scaling issues for high-DPI devices and check if that helps.



Please get back to us with the required information to assist you further with the issue.



Regards,

Prakhar Khare

Microsoft Community – Moderator

 

MS Office and Skype scaling issue with display monitors

Hi J,

The scaling issues with your display monitor can be caused by an outdated operating system. To further isolate the concern, we suggest that you check for the latest update for Windows by following these steps:

• Click on Start or the Windows Logo on your taskbar.
• Select Settings or the gear icon and click Updates & security.
• Click on Check for updates.

If any updates are found, install it and wait for Windows to complete the update and then restart the device.

Let us know the result of your troubleshooting.

 

Taskbar displaying in an incorrect position when using scaling on a dual monitor setup

Hi Jav,

Thank you for posting in Microsoft Community and being a part of Windows 10.

I understand the inconvenience you are facing in accessing the display on dual monitor. Do not worry will help you with this issue.

Do let us know the make and model of your device?

This issue might have occurred due to display drivers. Try the below troubleshooting steps and check if it helps.

Step 1: I suggest you to update the display drivers and check if the issue persists.

Steps to Update Graphics Driver.

• Press Windows key + X key when you are at desktop.
• Select Device Manager.
• Expand Display Adapter.
• Right click on the Display Adapter and click on
  Update driver software.

Step 2: I suggest you to install all the pending updates on Windows 10.

• Connect to the internet.
• Press Windows key and type
  updates.
• Click on Check for updates.
• Under Windows Updates, click on
  Check for updates.
• Try to install the updates being shown.

Also, check if the issue persists on 100% screen resolution as well.

Hope it helps. Get back to us with an updated status of this issue for further assistance.