Windows 10: DualShock 4 Controller will not connect to PC.

So my ps4 controller will no longer connect to my Windows 10 PC, and two weeks ago it was just fine when I last used it. The controller will give off the yellow light that fades immediately, or if the controller is not charged it will charge. I've already searched this forum and other forums for possible solutions, and unfortunately none of the answers have worked. the following solutions were all attempted. Presume that I was plugging and unplugging the controller after every solution attempt.



Hardware Attempts:

1. Tried a different controller

2. resetting the controllers and then plugging in.

3. different usb cables to see if it was a particular cable.

3a. Disconnected the controllers from the ps4 and resynced them using the different cables to confirm that the cables were the appropriate cables.

4. Each of the different usb ports on my tower front and back

5. Plugged in a different kind of controller to see if perhaps it was just the ps4 controllers they did not work either.

6. Plugged the controllers into my laptop to see if they were recognized there they were.


Software Attempts:

1. Made sure that my PC had not installed an update that may have caused the issue No installs had occurred between last use and today.

1a. Performed an update and restart per the suggestion of another forum answer.

2. Updated my BIOS and all other available drivers for my system.

3. Checked for updates in device manager there were no updates.

4. There is no HID Game Controller listed under human input devices. not listed anywhere else either, but I am pretty certain it was there previously

5. Per another forum suggestion, turned off the USB automatic power off function

6. Per another forum suggestion, downloads DS4Windows, the controller is not being registered by the system, so this does not solve the issue.

6a. All of the videos and webpages directing to use DS4Windows also advice of going to Devices and Printers and fiddling with the properties of the Game Controller Device. My system does not have any Game Controller Device listed so there is nothing to select.


I have spent roughly 3 hours trying to get this resolved and am at my wits end as it seems nothing works.

:)

 

Dualshock 4 controller won't connect on Windows 10 PC

Hello Darkslayer,

Thank you for getting back with an update. Please let us know these things to analyze the issue.

• How about connecting other Bluetooth devices?
• Is this issue specific to DualShock 4 controller gamepad?
• Did you try connecting the same device on different computer?

 

Dualshock 4 controller won't connect on Windows 10 PC

Hello Darkslayer,



We understand the inconvenience you have experienced. Let us know few things to analyze the issue.

• How about connecting other Bluetooth devices?
• Is this issue specific to DualShock 4 controller gamepad?
• Did you try restarting your computer once?
• Did you try connecting the same device on different computer?

Give us above details to guide you accordingly.

 

PS4 Dualshock 4 Controller Failing To Stay Connected

Hi Reo. I'm Greg, an installation specialist, 10 year Windows MVP, and Volunteer Guardian Moderator here to help you.

See troubleshooting steps working for Dualshock 4 controller pairing:

https://support.playstation.com/s/article/DualS...

https://www.androidcentral.com/troubleshooting-...

https://www.drivereasy.com/knowledge/ps4-contro... (Just the steps, not the driver app)

https://gaming.stackexchange.com/questions/2630...

Try troubleshooting without the emulator. Uninstall and restart PC first.

I hope this helps. Feel free to ask back any questions and keep me posted. If you will wait to rate my post, I will keep working with you until it's resolved.

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