Windows 10: Dump Files

Discus and support Dump Files in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi all,Help needed please with the black art of translating a dump file. My Office 365 app "Access" doesn't open correctly, I reinstalled office, but... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Chris Evans 21, May 6, 2021.

  1. Dump Files


    Hi all,Help needed please with the black art of translating a dump file. My Office 365 app "Access" doesn't open correctly, I reinstalled office, but Access still won't open, I just get a blank white window. I saved the dump file and opened it with windbg, but I have no experience at deciphering the text, this is the file: Any help in finding the problem with Access and why it won't fire up would be greatly appreciated and hopefully I might be able to learn more about dump files, thanks.Regards allChris

    :)
     
    Chris Evans 21, May 6, 2021
    #1
  2. Ryan Fra Win User

    BSOD Dump File Analysis

    Hi,

    Thank you for sharing the dump file. While we are checking the information you've shared, we suggest that you follow the steps on how to
    Troubleshoot blue screen.

    Please let us know the result after following the steps.
     
    Ryan Fra, May 6, 2021
    #2
  3. garyinhere, May 6, 2021
    #3
  4. Dump Files

    BSOD display. Used verifier. Got dump files ready to be checked.

    Thank you for providing us the dump files on your online storage. As of the moment we're still reading the dump files. For clarification, may we know the following:

    • Have you tried to boot the PC in safe mode?
    • Aside from changing RAM, what troubleshooting steps have you done so far?
    • Can you tell us the make and model of your PC?

    We'll be waiting for your response.
     
    Jesebel Ova, May 6, 2021
    #4
Thema:

Dump Files

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