Windows 10: Duplicate Accounts

Discus and support Duplicate Accounts in Microsoft Windows 10 Store to solve the problem; I have two Microsoft accounts. They have different names. One has an old e-mail address. It was the first account set up, but it needs to be the one... Discussion in 'Microsoft Windows 10 Store' started by HeatherLapsley1, Mar 19, 2019.

  1. Duplicate Accounts

    I have two Microsoft accounts. They have different names. One has an old e-mail address. It was the first account set up, but it needs to be the one that is deleted. It is always the one that comes up for anything I do with Microsoft accounts. I cannot remember the password, and I cannot reset it, so I am unable to access this account. Can you please help me to delete this old account? I have never used either account for anything but downloading free games, so nothing needs to be backed up. Thank you.

    HeatherLapsley1, Mar 19, 2019
  2. Vesao Win User

    Remove account

    I suggest you backup your personalized files first before removing the account.
    To delete an account, follow these steps:
    1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
    2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:
      net user test /del
    Vesao, Mar 19, 2019
  3. Windows 10 Login Duplicate Account

    Hi Andrew,

    We understand your concern about removing the duplicate user account in your computer.
    There are several factors that we have to consider in troubleshooting this issue. In order for us to efficiently assist you, we just have few questions for you:

    • Were there any changes made to your computer prior to the issue?
    • Have you checked if the user that you are logged in to is the admin account?
    • What troubleshooting steps have you already performed?

    Darian Tab, Mar 19, 2019
  4. Duplicate Accounts

    Windows Live Mail duplicate contacts

    Hi Bruce,

    I understand that there are duplicate contacts in Windows Live Mail and I will be happy to answer your query.

    I suggest you to follow the steps below to do a cleanup of contacts that are duplicated.

    • Open your Live Mail.
    • Click Contacts on the lower left corner of your page.
    • Click Clean up contacts on the Home Tab before your name, this will lead you to connect on your web page account.
    • Click Save.
    Alternate way to clean the duplicates.

    • Sign in to
    • Click Manage towards the top.
    • Click Clean up contacts.
    • Click Save and continue button.
    Hope the above information helps. Please reply to us with the status and we will be glad to help you further.
    Niranjan Manjhi, Mar 19, 2019

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