Windows 10: Duplicate folders in my File Explorer

I know this had been covered long ago. It is impossible for me to find that particular thread.
Would someone please tell me how I can remove those 2 duplicate folders?
Thank you.




:)

 

Multiple Duplicate Folders under This PC in File Explorer

Hi Grant,

Thank you for contacting Microsoft Community. I understand that you are getting multiple duplicate folders for Documents in the left pane of File Explorer. I will surely help you.

I suggest you to exit OneDrive from Task Manager and System Tray, this will stop OneDrive Syncing. Now backup the contents of the Documents folder and delete the duplicate folders. Restart the computer and open OneDrive to start Syncing again. Now drag and
drop the Documents folder to OneDrive and check if you face any issues.

Step 1:

To exit OneDrive from Task Manager follow these steps:

a. Right-click on Task Bar.

b. Click on Task Manager.

c. Under Processes, right-click on OneDrive
and click on End Task.

Step 2:

To exit OneDrive from System Tray follow these steps.

a. Right-click on OneDrive icon in System Tray.

b. Click on Exit.

Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.

 

Duplicate Public Folders

Hope this helps someone identify the problem.

• Q: What happens when you delete the duplicate folders?
• A: Nothing. They're successfully deleted.

• Q: Does it happen to all of your folders or only those with pictures?
  • A: Only the default Public Folders (Documents, Pictures, Music, Videos).
  • A: All of the Public Folders have customized folder icons.
  • A: The above image shows yellow, empty folder icons (duplicates).

• Q: Any steps you've tried to troubleshoot this issue?
  • Actually, this has been a problem since Windows 7.
  • What I noticed then is that certain Windows programs created the duplicates:
    • Windows Media Player (stopped using)
    • Internet Explorer (stopped using)
    • Plus others, which I can't recall.
  • Only certain programs for Windows 10, as well:
    • Microsoft Edge (don't use it often)
      
    • Groove Music (never intentionally use it)
      
    • Plus others, which I haven't tracked.
      • I only notice it when I go to Public Folders.
      • By then, I've long since forgotten what was accessed.
  • I've googled for answers but most of those only address
    moving the Public Folders to another Drive.

 

Files remain in original folder after moving them to new folder in file explorer

Hi,

The issue that you’ve encountered regarding the File Explorer may be caused by some configuration or files mismatched. To sort out your concern, we suggest that you reset the folder settings from the
Folder Options. This will reboot the folder’s preferences to its default state and remove any possible software conflict. To do this, you may follow these steps:

• Click Start, type File Explorer, and press
  Enter.
• On the File Explorer window, click the View tab > Options > Change folder and search options > View.
• Under the Folder views section, click Reset Folders, and then select
  Yes to confirm.
• Once you’re done, click OK, and then check if the issue persists.

Note: This process will remove the list of files that you recently opened.


Let us know if the suggestion works for you.