Windows 10: Duplicate Folders

My wife's laptop died, and I replaced it with a new Dell XPS 13.


I restored files from a recent backup, but now I seem to have duplicate folders as you can see below. Some seem to be shortcuts; but when I look at the properties they aren't shortcuts. Can I safely delete the shortcuts? I do not believe it is supposed to look like this.




:)

 

Duplicate Public Folders

Hi,

To further identify the cause of this problem, can you provide us the following information?

• What happens when you delete the duplicate folders?
• Does it happen to all of your folders or only those with pictures?
• Any steps you've tried to troubleshoot this issue?

Regards.

 

Duplicate Public Folders

Hope this helps someone identify the problem.

• Q: What happens when you delete the duplicate folders?
• A: Nothing. They're successfully deleted.

• Q: Does it happen to all of your folders or only those with pictures?
  • A: Only the default Public Folders (Documents, Pictures, Music, Videos).
  • A: All of the Public Folders have customized folder icons.
  • A: The above image shows yellow, empty folder icons (duplicates).

• Q: Any steps you've tried to troubleshoot this issue?
  • Actually, this has been a problem since Windows 7.
  • What I noticed then is that certain Windows programs created the duplicates:
    • Windows Media Player (stopped using)
    • Internet Explorer (stopped using)
    • Plus others, which I can't recall.
  • Only certain programs for Windows 10, as well:
    • Microsoft Edge (don't use it often)
      
    • Groove Music (never intentionally use it)
      
    • Plus others, which I haven't tracked.
      • I only notice it when I go to Public Folders.
      • By then, I've long since forgotten what was accessed.
  • I've googled for answers but most of those only address
    moving the Public Folders to another Drive.

 

onedrive duplicating my folders...

Hi.

Again, onedrive is going crazy and is duplicating my main folder, full of subfolders. It's locking me out of all my files. I have windows 10, Office 365 home. I paused synch at the moment before I have 1000 copy of my folder, which I can't open anyway!
Please don't ask me any question that will further delay the repair. Simply give me a step by step solution and then improve onedrive so this won't happen again to so many of us. I suggest you also add "onedrive" in the list of "Windows Topics" below since
thousands of users have issues with it.

Thanks

Michel

*** Email address is removed for privacy ***