Windows 10: Duplicate ‘my office’ entries in start menu

Discus and support Duplicate ‘my office’ entries in start menu in Microsoft Office and 365 to solve the problem; Loads of ms apps updated today, one of them ‘get office’. Now have two entries of ‘my office’ in start menu. How can I get rid of / hide one. One does... Discussion in 'Microsoft Office and 365' started by Scottyboy99, Dec 14, 2017.

  1. Duplicate ‘my office’ entries in start menu


    Loads of ms apps updated today, one of them ‘get office’. Now have two entries of ‘my office’ in start menu. How can I get rid of / hide one. One does nothing, the other launches it as normal. I tried right click uninstall on the one that does nothing but it doesn’t do anything. Looks a bit lame.

    :)
     
    Scottyboy99, Dec 14, 2017
    #1

  2. Duplicate ‘my office’ entries in start menu

    Hi Wayne,

    There are several reasons why it can't be uninstalled permanently. It might be due to some corrupted files or some apps incompatibilities. You can check the answer provided by
    Rohn007 on this thread and see if it helps.

    Let us know the outcome. We will be glad to assist you.
     
    Justine Pel, Dec 14, 2017
    #2
  3. Duplicate ‘my office’ entries in start menu

    As per direction of the office support twitter team i am posting about an issue with the ‘my office’ app. Many months ago the app transitioned from being ‘get office’ to ‘my office’ via store app updates. Many users were left with both a get office and a
    my office start menu entry as a result. I reckon around november time another app update came through and this left many users with duplicate ‘my office’ entries in the start menu. One working whilst the other was dead. The duplicate cannot be removed and
    looks awful. On all our machines at home we have this issue and i have seen it reported many times. It seems to affect machines worst that have multiple user accounts on the same pc. For example on one of our machines my own user accounf only has one entry
    but the other user accounts have duplication. It wouldnt be so bad if the extra entry can easily be removed from the start menu but this is a modern app and it’s start menu entry cannot be deleted like traditional program entries. I am dissapointed microsoft
    has allowed this to linger for months and am looking for something to be done

    thanks, Wayne
     
    Scottyboy99, Dec 14, 2017
    #3
  4. simrick Win User

    Duplicate ‘my office’ entries in start menu

    Can you go into the hidden folder and delete the non-working one manually?
    C:\ProgramData\Microsoft\Windows\Start Menu\Programs
     
    simrick, Dec 14, 2017
    #4
  5. Unfortunately that only works for traditional programs or shortcuts. For modern apps or windows native/store driven apps they don’t appear in here. I even checked the users .... roaming start menu folder and no modern apps show up in here either. There seems to be no way to deal with this

    cheers, Wayne
     
    Scottyboy99, Dec 14, 2017
    #5
  6. simrick Win User
    Ugh, you're right - I just noticed that.
    They do show up in Ccleaner. You can delete the non-working one from there.
     
    simrick, Dec 14, 2017
    #6
  7. simrick Win User
    Cheers! *Thumbs*Thumbs
     
    simrick, Dec 14, 2017
    #7
  8. Duplicate ‘my office’ entries in start menu

    I will try the ccleaner as a last resort but I have tweeted Microsoft helps and it seems a widespread thing. So I think the onus is on them to address it. Just seen the same on my brother’s pc. Am a little way of ccleaner and using it. I wonder if a line in the registry can just be removed / edited to get the rid of the duplicate. It’s essentially dead as clicking on it does nothing.
     
    Scottyboy99, Dec 14, 2017
    #8
  9. Ok, tried ccleaner looking under tools to uninstall the extra one and annoyingly ‘my office’ only listed once here. So no fix there. Unless there is something in else within cleaner than can edit the start menu?

    Ms really needs to address this.
     
    Scottyboy99, Dec 14, 2017
    #9
  10. hesoyam Win User
    Same issue here, it's really annoying
     
    hesoyam, Dec 14, 2017
    #10
  11. Yeah, it's really frustrating me. Looks so unprofessional. I have tweeted both @Microsofthelps and also @brandonleblanc on this issue. Maybe to add momentum to this you wouldn't mind doing the same? Brandon is the senior program manager @ MS so maybe can make ourselves heard.

    So far I have observed this on numerous machines. Our home computers, on my brother's and all the machines I've now seen at work this monring. So it's very widespread.
     
    Scottyboy99, Dec 14, 2017
    #11
  12. hesoyam Win User
    I do not use Twitter, but i'll try to find some time today to do this!
     
    hesoyam, Dec 14, 2017
    #12
  13. Duplicate ‘my office’ entries in start menu

    Glad to know that I'm not the only one with this issue, hopefully Microsoft will release an update that cleans this up.
     
    terminusaquo, Dec 14, 2017
    #13
  14. simrick Win User
    Wow, that is strange. I don't have this "My Office" entry at all, so I'm not much help I guess. Yes, Ccleaner>Tools>Uninstall is where you look. Wondering if you went through all the installed programs, to see if something weird is in there and showing in Start as My Office? I don't know. You say it's even not in the appdata/roaming user folders, so I am stumped. You could try running the Registry Cleaner: Just do the scan, checking every box except Help Files; see what it finds - it may find that and flag it, as it points to nothing, and then you can remove it that way.
     
    simrick, Dec 14, 2017
    #14
  15. LesleyJ Win User
    I had this problem
    On the start menu I have duplicate entries of all my office products. I right clicked the duplicate and went to more, file location and deleted them from there.
     
    LesleyJ, Dec 15, 2017
    #15
Thema:

Duplicate ‘my office’ entries in start menu

Loading...
  1. Duplicate ‘my office’ entries in start menu - Similar Threads - Duplicate ‘my office’

  2. Holographic entry in Start menu

    in Windows 10 Software and Apps
    Holographic entry in Start menu: After updating to W10 1903, I noticed I have an entry for something called Holographic (below Xbox in picture). If I click the entry, nothing opens and a DistributedCom Error 10001 is logged in Events log. Searches for Holographic tell me this thing is related to Mixed...
  3. Removing Office '16 context menu entries?

    in Microsoft Office and 365
    Removing Office '16 context menu entries?: Hello; I've recently installed Office 16 and only just noticed that it's added new context meny entries in my explorer. Upon /r clicking (in the desktop, not on a file), under "new" category, there are now entries for each and every Office 'product': New Word document, New...
  4. Get Office and My Office in Start Menu

    in Microsoft Office and 365
    Get Office and My Office in Start Menu: [img] Installing a clean 1709 I now have "Get Office" and "My Office" APP's listed in the Start Menu. Clicking on "Get Office" does nothing unless I uninstall "My Office", in wich case clicking on "Get Office" will reinstall "My Office". "Get Office" cannot be...
  5. Duplicate Drive Entries in Explorer

    in Windows 10 Drivers and Hardware
    Duplicate Drive Entries in Explorer: Here is a screen shot of the left hand panel of File Explorer. Note it shows two entries for My Passport 1TB (X*Smile. That is, of course, my external USB drive. When I open either one of them the same file and folder list appears Why does that drive it show up twice? And,...
  6. Duplicated icons in Start Menu

    in Windows 10 Support
    Duplicated icons in Start Menu: I have a little application that scans for hijacks, malware, etc, is a verified .exe file. I want to pin it to start, it does, but with duplicates. I try removing one, but it remove the other also. 84935
  7. Duplicate entries in registry

    in Windows 10 Support
    Duplicate entries in registry: I have found hundreds of duplicate entries in Windows 10 registry, is there a way to remove them simply? Just a few: [img] 99409
  8. Duplicate Start Menu Entries

    in Windows 10 Support
    Duplicate Start Menu Entries: After performing a "reset PC" last night and installing (some) of my programs, I noticed the start menu has duplicate entries for some of them. [img] In addition to Evernote, the other programs with double entries are Malwarebytes and ShareX. Both entries (for each...
  9. Duplicate Start Menu Files Displaying

    in Windows 10 Support
    Duplicate Start Menu Files Displaying: Hello, I have a MySql installation on a Windows 10 64-bit machine. I am seeing duplicate files displayed in the Start Menu. Is there anyway to clean this up? There is only one physical file location that I can see. [img] [img] Thank you. 93911
  10. Double entries in start menu

    in Windows 10 Support
    Double entries in start menu: Hi, I have the same problem in two different pc My start menu has some double entries (see picture) [img] and more I checked the start menu folders: C:\ProgramData\Microsoft\Windows\Start Menu\Programs C:\Users\<user>\AppData\Roaming\Microsoft\Windows\Start...

Users found this page by searching for:

  1. two microsoft offices in my windows start menu

    ,
  2. duplicate office apps in start menu

    ,
  3. duplicate entries on start menu

    ,
  4. two office start menu,
  5. duplicate microsoft office apps in start menu