Windows 10: During a scam call I gave remote access to an "Apple representative" that told me my Apple...

Discus and support During a scam call I gave remote access to an "Apple representative" that told me my Apple... in AntiVirus, Firewalls and System Security to solve the problem; During a scam call I gave remote access to an "Apple representative" that told me my Apple account was hacked. How do I check my computer is clean from... Discussion in 'AntiVirus, Firewalls and System Security' started by Héctor IvánCadena, Jul 25, 2020.

  1. HéCTOR IVáNCADENA
    Héctor IvánCadena Win User

    During a scam call I gave remote access to an "Apple representative" that told me my Apple...


    During a scam call I gave remote access to an "Apple representative" that told me my Apple account was hacked. How do I check my computer is clean from their hacking?


    Also on the remote access he purchased an XBOX card of 100 USD. I redeemed it when I notice the scam. Can I get my money back from Microsoft?

    :)
     
    Héctor IvánCadena, Jul 25, 2020
    #1
  2. CETVIES
    Cetvies Win User

    i have gave remote access

    i have gave remote access to a company after understanding it was a scam. my computer seemed stopped working, i had problem with internet and word, and also i already install windows 10 on a old computer to realise it was not compatible with, without being
    able to remove window 10. these guys told me windows will stopped you using your computer ever. i checked like a dummy support.me thinking it was microsoft.

    i allowed access what can i do to prevent these guys to harm me or to enter my computer again??
     
    Cetvies, Jul 25, 2020
    #2
  3. ELIZABETHSALAZAR71
    elizabethsalazar71 Win User
    Receiving VOIPcalls and Apple INC. calls.

    I've been getting these calls on my house phone that says it's from a VOIP caller with a phone number. I don't answer it as I have no idea what it is. Could someone please tell me what is a VOIP caller??? Also been getting calls from APPLE INC. stating
    that I have a security issue with my apple account ( I don't have a apple account.) and I should speak to one of their tech people. I also don't answer that as I think it is a scam of some sort. I have my answering machine on 24/7 and I don't answer unless
    I know who is calling. Is anyone else getting these calls?
     
    elizabethsalazar71, Jul 25, 2020
    #3
  4. DARKURSE
    DarkUrse Win User

    During a scam call I gave remote access to an "Apple representative" that told me my Apple...

    Windows 10 - apple touchpad driver incomplete or damaged

    I ended up asking on microsoft answers forum and a support engineer gave me the perfect answer.

    Her answer was as follow :

    And it does !
     
    DarkUrse, Jul 25, 2020
    #4
Thema:

During a scam call I gave remote access to an "Apple representative" that told me my Apple...

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