Windows 10: Dvd and cd drive missing in device manager after update

Anybody had this issue recently AFTER LATEST UPDATE TO WINDOWS 10

:)

 

DVD/CD Rom missing from device manager

I have a HP Pavillion dv9000 Entertainment Notebook. AMD Turion(tm) 64 X2 Technology TL-60 2.00 GHz. Ram 3.00 GB and 64-Bit Operating System. I had Windows Vista and did a clean install of Windows 7. While using Vista, I burned important files onto DVDs. After installing Windows 7, my DVD/CD Rom drive is not working.

I tried to update the drivers but I couldn't find them. I went into Device Manager to update them, but it's missing. I put in both a CD and DVD to see if it would pop-up and nothing. I went to Microsoft and tried their Fix-It and it couldn't find any device. URL here: http://support.microsoft.com/kb/982116. I then went and followed the advice at this site: http://answers.microsoft.com/en-us/...-missing/b768bfbe-652a-43b8-ade3-29969d26b000 and no such luck.

The only thing that could possibly be a problem is something called a Coprocessor which is giving me an exclamation point in the device manager. I think it's related to a missing driver for the memory card. I'm prompted to go to the HP Company website to udpate it but I get an error message any time that I do so.

Please help.

 

CD/DVD Drive Missing in File Explorer And Device Manager.



Yep looks like its not found in Disk Management. Any more ideas? Or the cd drive is fully broken or probs not inserted to the laptop

 

Dvd/CD drive is missing on Windows 10.

Hi Ascott,



Thank you for posting your query on Microsoft Community.

I completely understand your concern and feel sorry for the inconvenience this has caused.



This issue occurs due to corrupted or outdated or incompatible DVD/CD-ROM drives driver on your system.

I suggest you to sign out from the current user account, restart the PC and login to the either administrator account or the Microsoft account to check, if that helps.


Also, I suggest you to install any pending updates on the PC to check, if that helps. Updates are additions to software that can help prevent or fix problems, improve how your computer works, or enhance your computing experience.

Windows Update may have updated drivers available that may be relevant to your current issue. Many times, updated drivers are listed in the "Optional" section of Windows Update. Install any pending updates on the pc to check if that helps.

Please follow these methods below, to resolve the issue:

Method 1:

Hardware and Devices troubleshooter:

Try to run the Hardware and Devices troubleshooter, the steps are mentioned below:

1. Type ‘Troubleshooting’ in the search bar and press Enter.

2. Click on ‘View all’ on the left panel of the ‘Troubleshooting’ window.

3. Click on ‘Hardware and Devices' and follow on the screen instruction.

If the issue still persists, follow the Method 2.

Method 2 :

You may also update the DVD/CD-ROM drives driver from Device Manager manually and check, if this helps.

•Press (Windows key + X) and click on “Device Manager”.

•Expand “DVD/CD-ROM drives”.

•Right click on the DVD/CD-ROM driver and select “Update Driver Software”. Once this is done, restart the computer and check, if it works.

Method 3:

If still the issue persists, Uninstall and reinstall the DVD/CD-ROM drives driver and check, if it works. Refer to the following steps to uninstall the DVD/CD-ROM drives driver from the Device Manager.

a. Click on Windows key + X and then, select Device Manager.

b. Locate and expand “DVD/CD-ROM drives” in the Device Manager Window.

c. Right-click on the DVD/CD-ROM driver and click on “uninstall” the DVD/CD-ROM driver.

d. Restart the computer and check, if it works.



Hope this information helps you. Kindly post back with the updated issue for further assistance.



Thank you.