Windows 10: DVD/CD not found Win 10

After installing anew HD and 10 on a HP all in one there is no DVD/CD found.I followed
some guidlines for Hardware Diagnostics test but that was for checking the Hard Drive.
Never found the DVD test.
Uninstalling ATAPI in device mgr w/reboot won't work cause it aint there either.What is
there is SATA-____ and i'm not sure if i should delete (uninstall) that.
Please Help ! I need this for my work and getting a little nervous.

:)

 

Win 10 upgrade and dvd / cd problems

DVF RW drive OK under Win 7. Upgraded to Win 10 and Device manager thought it was a USB Mass Storage Device and would not read any CDs or DVDs!

Followed many Community suggestions and it played pre-recorded CDs but Explorer could not 'see' any files on my own music CD-Rs or DVDs, nor Program DVDs.

Followed more advice and eventually got it to run an installation program (MS Office DVD). However, although it now believes that it has a DVD/CD drive and plays pre-recorded audio CDs, it still sees no files on my CD-Rs or DV-Rs.

Why would that be?

 

DVD+/- won't read or write on Win 10

Hello Brown,

We appreciate the effort and time that you have put in to resolve the issue. I would like to assist you further from here

I would suggest you to uninstall and reinstall the CD/DVD drivers from the manufacturer's website and then check. You can follow the steps given below to uninstall the CD/DVD drivers.

Follow these steps to Uninstall DVD-CD ROM driver.

• Press Windows key + X and select
  Device Manager.
• Search for DVD-CD ROM driver
  and expand it.
• Right click on the DVD-CD ROM
  driver and select Uninstall.

Do not restart your computer, go to the manufacturer’s website and download the latest drivers and install it.

Hope it will help this time.

Thank You.

 

CD/DVD Drive not recongnizing

Original title: Franks

Hi Franks,

Thank you for posting your query in Microsoft Community. Appreciate your interest in using Windows 10.

I would suggest you to install the latest drivers for CD/DVD drive from the manufacturer’s website or can update the drivers by following the steps provided below:

• Press “Windows key + R” and type “devmgmt.msc”.
• Right click on DVD/CD Roms from the list and select
  properties.
• Under Driver tab click on Update button and follow the prompts to update the driver.

Hope the information is helpful. Feel free to
write to us for any other assistance with Windows, we’ll be glad to assist you.