Windows 10: DVD/CD player not recognized

Discus and support DVD/CD player not recognized in Windows 10 Drivers and Hardware to solve the problem; After updating, my DVD/CD player is not recognized Win10/64bit. Why they removed them, is anybody's guess - what a pain - but that's a separate issue.... Discussion in 'Windows 10 Drivers and Hardware' started by HolDav1, Nov 17, 2020.

  1. HolDav1 Win User

    DVD/CD player not recognized


    After updating, my DVD/CD player is not recognized Win10/64bit. Why they removed them, is anybody's guess - what a pain - but that's a separate issue.


    Here's what I've done:

    1 Updated all drivers in Device Manager. Made sure all hidden files are showing. Made sure legacies are showing.

    2 Renamed drive in Disk Management

    3 Updated registry entries.

    4 unplug and re-plug in the peripheral DVD/CD player and uninstalled, reinstalled as necessary

    5 Updated all ATA/ATAPI as necessary.


    It works each time I want to play a DVD/CD. And then, then next one I play, I have to start the process all over from the beginning.


    There has to be a better way. Seriously. Each time I put a new DVD or CD in, it doesn't recognize it and just thinks it's some general USB peripheral. So frustrating. I don't want to spend 20 minutes every time I want to play a DVD or CD.


    Anyone found a single solution that works consistently each time?


    Thanks,


    H.

    :)
     
    HolDav1, Nov 17, 2020
    #1

  2. CD/DVD drive not recognized

    ---I'm okay with opening latops. I've opened this one 3 times, adding SSD HD and upgrading RAM. I'll be able to try this later on, Friday, probably. With it spinning up when a CD is inserted, I'm not sure this would help. I'd appreciate advice on this.


    DVD/CD player not recognized [​IMG]

    DVD/CD player not recognized [​IMG]

    DVD/CD player not recognized [​IMG]

    DVD/CD player not recognized [​IMG]

    DVD/CD player not recognized [​IMG]

    DVD/CD player not recognized [​IMG]

    DVD/CD player not recognized [​IMG]

    DVD/CD player not recognized [​IMG]
     
    DellySheCorte, Nov 17, 2020
    #2
  3. my cd/dvd player is not listed

    my cd/dvd player burner is not listed or recognized after a windows 10 hp 32 reinstall
     
    charlesfrischknecht, Nov 17, 2020
    #3
  4. DVD/CD player not recognized

    CD/DVD drive not recognized

    First, try inserting a disc in the drive, does it spin up?
    Sometimes, it takes media in the device to be recognized, rare for an optical drive though.

    A few other suggestions
    • Try uninstalling the device in Dev mgr, wait 2 or 3 minutes and if Windows doesn't cycle though hardware changes, right click any device and select Scan for Hardware changes.

    • You might also want to check File and Folder options in File Explorer
      press the blue file menu,
      select Change folder and Serach options
      select the View tab
      is show empty drives selected?

    • It would help members if you could post a screen shot of Dev mgr device properties (post the first 4 tabs)
      If it is an unknown device -post the General tab and the Details.
      On the Details tab, select Hardware IDs from the drop down box


      DVD/CD player not recognized [​IMG]



      DVD/CD player not recognized [​IMG]



      DVD/CD player not recognized [​IMG]



      DVD/CD player not recognized [​IMG]



      DVD/CD player not recognized [​IMG]

    I'm not sure if these suggestions will help. I had a similar issue with a CD drive on a Vista box, turned out to be a hardware issue on the Mobo. The optical drive is really controlled by a few settings (DVD, CD, Writer) and when it doesn't work, it is hard to diagnose.

    If the device worked before (recently), it's a Win10 issue, and it might be version specific. There are known issues with AMD graphics drivers, this might extend to the chipset as well - those with Intel boards / CPUs can ignore this part. It's a guess anyway.

    If you're comfortable with hardware, you might try removing the optical drive from the box, restarting without it attached, and then shut down, reinstall the optical drive and start up the machine.

    Follow instructions in the service manual for your device or on the mfr website.
     
    Slartybart, Nov 17, 2020
    #4
Thema:

DVD/CD player not recognized

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