Windows 10: DVD/CD-ROM DRIVER , Currently, this hardware device is not connected to the computer. Code...

My laptop model is Lenovo G500. Recently, I am unable to play cd's in my system. The folder is not appearing in file explorer and when I have checked the same in device manager it is showing the message as stated.."Currently, this hardware device is not connected to the computer. Code 45.To fix this problem, reconnect this hardware device to the computer"

Kindly please help me in this regard.

:)

 

CD/ DVD ROM stopped working with error: driver is migrated on Windows 10

Hi,

Do not worry we will help you with this issue.

Provide us additional information to assist you better with this issue:

• What is the make and model of your devices?
• What is the complete error message/ error code of this issue?
• Have you made any changes to the operating system that might have resulted in this issue?

Try few of the troubleshooting steps below and check if it helps.

Step 1: I suggest you to check if there is any yellow exclamation point on CD/DVD in Device Manager.

• Press Windows + X keys from the keyboard, click on
  Device Manager.
• Expand DVD/CD ROM drives, right click on the driver.
• Click on Properties and check the
  device status.

Step 2: If the drive is being detected in Device Manager try the below to update the drivers:

• 
  Right click on Start button and select
  Device Manager.
  
• 
  Expand DVD/CD ROM drives, right click on the drivers and click on
  Update driver software.
  
• 
  Restart the computer and check if the issue persists.
  

Step 3: If the device is not detected on your computer try to run Hardware and Devices troubleshooter.

Hardware and Devices troubleshooter
checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

• Press Windows key from the keyboard, type
  Troubleshooting and select it.
• Click on view all option on the upper left corner of
  Troubleshooting window.
• Select the Hardware and Device
  options from the list.
• Click Next to run the
  Hardware and Device Troubleshooter.

Hope it helps. Reply to the post with an updated status of accessing the CD/ DVD ROM for further assistance.

Thank you.

 

DVD/CD-ROM not in Device Manager


Hello everyone! I have googled this all over the place and there are all sorts of issues with DVD / CD-ROM players no longer being recognized but I haven't come across the same problem I'm having.

I upgraded to Windows 10 64bit from Windows 7 64bit. One day while I was transferring data from my SSD boot drive to my HDD storage drive everything locked up, I got an error message (that I didn't save) and all of a sudden my HDD was no longer visible in My Computer. I ran into all sorts of issues following this and believed that something had corrupted during the data transfer so I opted to disconnect my HDD and do a fresh install of windows with a format on my SSD.

Everything was working well until one day the same thing happened with my DVD/CR-ROM drive, it just disappeared from My Computer. I went to install / check for updated drivers in Device Manager and I believe I clicked uninstall by mistake.

Now when I look at Device Manager there is not even a DVD/CD-ROM option (menu spot for it).

I have included screenshots to show the problem:




Above: So here you can see My Computer, there is my SSD Boot drive but the DVD / CD-ROM is not there




Above: The DVD / CD-ROM drive does not show up in Disk Management, I've tried rescanning drives, refresh, nothing. (As an aside, what are those unnamed disks???)




Above: Device Manger, there is not even an option to view DVD / CD-ROM drives.




Above: Device Manager - Show Hidden Devices - still no luck.




Above: Regedit - A fix I saw was to check this registry for UpperFilters and LowerFilters both of which were not there so I didn't touch anything here.

So far I have done the following troubleshooting:

Turned off the PC and unplugged the CD/DVD drive from the Sata Port. Restarted the PC and loaded windows. Shut off the PC again and re-connected the CD/DVD drive.

When I started the PC back up I entered BIOS and the drive shows up under Sata Port 2 like it should:
ASUS DVD RAM GH75N

There is power to the drive, it opens and closes and if I put a disk in it spins up.

So this leads me to believe the drive is ok and the cable / port are good as it's being recognized.

I think my biggest concern is not being able to see a menu in Device Manager for DVD/CD-ROM drives. I'm not sure how it got removed or how to get it back.

I'm going to try and contact ASUS to see if they have specific drivers for this drive meant for Windows 10.

If anyone has some tips on what I can do that would be great! Thanks for reading this far

 

DVD Burner Driver downgraded to CD-Rom

Hi Robert,

I will be glad to help you with the issue you have with CD-Rom.

There are various reasons why a CD or DVD drive is not detected.

Your CD or DVD drive is not seen in File Explorer and the device is marked with a yellow exclamation point in Device Manager. Additionally, after you open the device's Properties dialog box, one of the following errors is listed in the
Device status area:

• 
  Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)
  
• 
  The device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
  
• 
  A driver (service) for this device has been disabled. An alternate driver may be providing this functionality. (Code 32)
  
• 
  Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
  
• 
  Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)
  

This issue may have occurred after one of the following situations:

• You upgrade the Windows operating system.
• You install or uninstall CD or DVD recording programs.
• You uninstall Microsoft Digital Image.

To open the Hardware and Devices troubleshooter, follow these steps:

• Press the Windows logo key + R to open the Run dialog box.
• Type control in the Run dialog box, then press Enter.
• In the Search box in Control Panel, type
  troubleshooter, and then click Troubleshooting.
• Under the Hardware and Sound item, click Configure a device. If you are prompted to enter an administrator password or provide confirmation, type the password or provide confirmation.

If your problem is not solved, please reply with the results, we are happy to help you further.

Thank you.