Windows 10: DVD drive isn’t working

Discus and support DVD drive isn’t working in Windows 10 BSOD Crashes and Debugging to solve the problem; My DVD is not working properly and I can't fix it. The problem occurred a month ago. I can't find it in the computer. The only way to find it in the... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by WillPfeiffer, Jun 29, 2020.

  1. DVD drive isn’t working


    My DVD is not working properly and I can't fix it. The problem occurred a month ago. I can't find it in the computer. The only way to find it in the Device Manager in the hidden devices. When I find it in the hidden devices and right click on the DVD drive, I get the message that my dvd drive is not connected to the PC. I did some troubleshooting steps such as reinstalled it from the device manager but it didn’t help

    :)
     
    WillPfeiffer, Jun 29, 2020
    #1
  2. C_C
    c_C Win User

    DVD Drive issues.

    The games used to run, now apparently the disks don't even read.

    Go to Device Manager and remove the DVD
    Scan for hardware changes and update driver as OS suggests

    Still not working?

    1) Clean the heads.
    2) Run a diagnostic program on the drive.

    Nothing else has changed about your system aside from the OS?

    Revert to XP Home, assuming you don't find the source of the problem in steps above.
     
  3. DVD RW Drive

    Hi Julia,

    Welcome and thank you for posting your query in Microsoft Community.

    I understand that you are having a tough time working on the computer.

    Please provide us the following information:


    • What is the make and model of the computer?

    • What is the exact\complete error message?
    Step 1: Try updating the DVD\CD-ROM drives from device manager.

    • Press Windows key + X and click on
      Device Manager
      .
    • Expand DVD\CD-ROM drives .

    • Right click on the driver and select
      Update Driver Software.

    • Restart the computer.
    Step 2: I suggest you to check and install if there is any latest firmware update for DVD drive from the computer manufacturer.

    Hope it helps.

    Do update us with the details, we are glad to assist you further.
     
    Abdul_Malik, Jun 29, 2020
    #3
  4. DVD drive isn’t working

    DVD player stopped working

    Hi Frank,

    Thank you for your interest in Windows 10.

    Please answer the following questions so that we can help you.


    • What do you refer by ‘DVD player stopped working’?

    • Is the DVD drive not detecting DVD’s or is the drive itself not detected by Windows?
    I suggest you to follow the methods below if the DVD drive is not detected and check.

    Method 1: Run Hardware and Devices Troubleshooter

    Follow these steps to run Hardware and Devices troubleshooter:

    • Press Windows key + X and click on Control Panel.
    • Select Troubleshooting.
    • Select View all on the top left corner.
    • Click Hardware and Devices.
    • Follow the on-screen instruction to run the troubleshooter.
    Method 2: Uninstall and reinstall the driver

    I suggest you to try uninstall the DVD drive drivers check if it works for you. Follow the steps to uninstall the DVD drive drivers:

    • Press Windows Key + X key and click Device Manager.
    • Right-click on the DVD drive listed and click on ‘Uninstall’.
    • Select the option to Delete driver software.
    • Restart the computer after its uninstalled.
    Try to access the device manufacturer's website and download and install the latest chipset drivers.

    Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.
     
    Giridhar J, Jun 29, 2020
    #4
Thema:

DVD drive isn’t working

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