Windows 10: DVD drive was deleted by system

Discus and support DVD drive was deleted by system in Windows 10 Drivers and Hardware to solve the problem; internal DVD drive is not visible to system. Device manager code is 45; however, Device manager event says drive was deleted. DeviceInstanceId... Discussion in 'Windows 10 Drivers and Hardware' started by GerardJennings, Jul 30, 2019.

  1. DVD drive was deleted by system


    internal DVD drive is not visible to system. Device manager code is 45; however, Device manager event says drive was deleted.

    DeviceInstanceId SCSI\CDROM&VEN_TSSTCORP&PROD_DVD+-RW_SU-208CB\4&1B3D76D7&0&010000
    ClassGuid {4D36E965-E325-11CE-BFC1-08002BE10318}
    Problem 0x2d
    Status 0x0

    How can I fix this?

    :)
     
    GerardJennings, Jul 30, 2019
    #1
  2. Bree Win User

    Dvd drive not showing


    Is this the HP 15r014tx in your system specs? If so, try the steps in this thread....
    https://h30434.www3.hp.com/t5/Notebo...r/td-p/6186456

    It may be that your DVD drive has a hardware failure (as was suggested in that thread).

    More HP support and diagnosis suggestions here in their Help pages....
    HP PCs - CD/DVD Drive Is Not Detected (Windows 10, 8) | HP® Customer Support
     
  3. C_C
    c_C Win User
    DVD Drive issues.

    The games used to run, now apparently the disks don't even read.

    Go to Device Manager and remove the DVD
    Scan for hardware changes and update driver as OS suggests

    Still not working?

    1) Clean the heads.
    2) Run a diagnostic program on the drive.

    Nothing else has changed about your system aside from the OS?

    Revert to XP Home, assuming you don't find the source of the problem in steps above.
     
  4. newtekie1 Win User

    DVD drive was deleted by system

    CD drive error

    1) Close all open programs
    2) Click on Start, Run, and type REGEDIT and press Enter
    3) Click on the plus signs (+) next to the following folders

    HKEY_LOCAL_MACHINE
    SYSTEM
    CurrentControlSet
    Control
    Class
    {4D36E965-E325-11CE-BFC1-08002BE10318}
    4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

    UpperFilters
    LowerFilters
    UpperFilters.bak
    LowerFilters.bak
    5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
    6) After deleting the keys, close the Registry Editor
    7) Reboot your computer
    8) Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

    And it likely has something to do with the emulated drive you have listed there.
     
    newtekie1, Jul 30, 2019
    #4
Thema:

DVD drive was deleted by system

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