Windows 10: DVD Drive

Discus and support DVD Drive in Windows 10 Drivers and Hardware to solve the problem; My DVD/CD drive will not open Any suggestions please.... Discussion in 'Windows 10 Drivers and Hardware' started by KennethHawes, Jan 17, 2019.

  1. DVD Drive


    My DVD/CD drive will not open

    Any suggestions please.

    :)
     
    KennethHawes, Jan 17, 2019
    #1
  2. Bree Win User

    Dvd drive not showing


    Is this the HP 15r014tx in your system specs? If so, try the steps in this thread....
    https://h30434.www3.hp.com/t5/Notebo...r/td-p/6186456

    It may be that your DVD drive has a hardware failure (as was suggested in that thread).

    More HP support and diagnosis suggestions here in their Help pages....
    HP PCs - CD/DVD Drive Is Not Detected (Windows 10, 8) | HP® Customer Support
     
  3. C_C
    c_C Win User
    DVD Drive issues.

    The games used to run, now apparently the disks don't even read.

    Go to Device Manager and remove the DVD
    Scan for hardware changes and update driver as OS suggests

    Still not working?

    1) Clean the heads.
    2) Run a diagnostic program on the drive.

    Nothing else has changed about your system aside from the OS?

    Revert to XP Home, assuming you don't find the source of the problem in steps above.
     
  4. DVD Drive

    DVD RW Drive

    Hi Julia,

    Welcome and thank you for posting your query in Microsoft Community.

    I understand that you are having a tough time working on the computer.

    Please provide us the following information:


    • What is the make and model of the computer?

    • What is the exact\complete error message?
    Step 1: Try updating the DVD\CD-ROM drives from device manager.

    • Press Windows key + X and click on
      Device Manager
      .
    • Expand DVD\CD-ROM drives .

    • Right click on the driver and select
      Update Driver Software.

    • Restart the computer.
    Step 2: I suggest you to check and install if there is any latest firmware update for DVD drive from the computer manufacturer.

    Hope it helps.

    Do update us with the details, we are glad to assist you further.
     
    Abdul_Malik, Jan 17, 2019
    #4
Thema:

DVD Drive

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