Windows 10: DVD drives unsupported since Win7

Discus and support DVD drives unsupported since Win7 in Windows 10 Drivers and Hardware to solve the problem; I am always struggling to get response from My DVD drive, and seem to go back to square one after an upgrade to the system. I have researched this... Discussion in 'Windows 10 Drivers and Hardware' started by Ghee, Nov 29, 2019.

  1. GHEE
    Ghee Win User

    DVD drives unsupported since Win7


    I am always struggling to get response from My DVD drive, and seem to go back to square one after an upgrade to the system. I have researched this several times, and achieved success in different ways, sometimes using proprietry software. I I should track this, but keep assuming I've fixed the problem, and my mind is now jumbled. This machine is on Win10 Pro ver.1903. Is there a permanent fix for this? When I plug a USB camera in, can I get it to be recognised by Windows Media Player?

    :)
     
    Ghee, Nov 29, 2019
    #1
  2. BREE
    Bree Win User

    Dvd drive not showing


    Is this the HP 15r014tx in your system specs? If so, try the steps in this thread....
    https://h30434.www3.hp.com/t5/Notebo...r/td-p/6186456

    It may be that your DVD drive has a hardware failure (as was suggested in that thread).

    More HP support and diagnosis suggestions here in their Help pages....
    HP PCs - CD/DVD Drive Is Not Detected (Windows 10, 8) | HP® Customer Support
     
    Bree, Nov 29, 2019
    #2
  3. ABDUL_MALIK
    Abdul_Malik Win User
    DVD RW Drive

    Hi Julia,

    Welcome and thank you for posting your query in Microsoft Community.

    I understand that you are having a tough time working on the computer.

    Please provide us the following information:


    • What is the make and model of the computer?

    • What is the exact\complete error message?
    Step 1: Try updating the DVD\CD-ROM drives from device manager.

    • Press Windows key + X and click on
      Device Manager      .
    • Expand DVD\CD-ROM drives .

    • Right click on the driver and select
      Update Driver Software.

    • Restart the computer.
    Step 2: I suggest you to check and install if there is any latest firmware update for DVD drive from the computer manufacturer.

    Hope it helps.

    Do update us with the details, we are glad to assist you further.
     
    Abdul_Malik, Nov 29, 2019
    #3
  4. C_C
    c_C Win User

    DVD drives unsupported since Win7

    DVD Drive issues.

    The games used to run, now apparently the disks don't even read.

    Go to Device Manager and remove the DVD
    Scan for hardware changes and update driver as OS suggests

    Still not working?

    1) Clean the heads.
    2) Run a diagnostic program on the drive.

    Nothing else has changed about your system aside from the OS?

    Revert to XP Home, assuming you don't find the source of the problem in steps above.
     
    c_C, Nov 29, 2019
    #4
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DVD drives unsupported since Win7

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