Windows 10: DVD optical drive not working after windows 10 update

Around May 2018, I successfully updated windows 10 to version 1703, but the optical drive became inoperable. I have tried numerous solutions such as uninstalling the drive and re-booting, but it still does not operate. Please help!

:)

 

WINDOWS 10 ANNIVERSARY UPDATE OPTICAL DISC DRIVE (CD/DVD) NOT WORKING

WINDOWS 10 ANNIVERSARY UPDATED & NOW MY OPTICAL DISC DRIVE (CD/DVD) IS NOT WORKING.

OPTICAL DISC DRIVE IS: TSST CORP CDDVDW SN-208AB T003

AFTER FOLLOWING ALL SUGGESTIONS TO DATE ALL EVIDENCE SUGGEST THAT TOSHIBA L850 LAPTOP IS NOT COMPATIBLE WITH LATEST WINDOWS 10 UPDATE? PHEW! ANY SUGGESTIONS OR HELP APPRECIATED. THANKS.

 

WINDOWS 10 ANNIVERSARY UPDATE OPTICAL DISC DRIVE (CD/DVD) NOT WORKING

Hi,

We would like to know more about the issue, kindly clarify the following:

• When you say not working, is your optical disk drive not being detected or not being read/recognized?
  
• Is this the first time that this happened or has it happened before?
• Did the issue appear just right after updating?

For Windows 10 recovery options, visit this
link.

You can check the
Compatibility Troubleshooter for Windows 10.

Thank you.

 

Optical Drive (CD/DVD) not detected by Windows 10

I know this has been asked in the community many times already by others, and i have tried all of those fixes. Nothing works for me. My laptop is a new Lenovo e560. The cd/dvd drive is detected in the BIOS - can even boot with another bootable DVD.

Steps already tried:

• LowerFilters & UpperFilters strings removed from under registry key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318} and rebooted the laptop.

• Added Controller0 key under HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\atapi\ and added a DWORD
  EnumDevice1 with value 1, and rebooted the laptop.

• In Device Manager, clicked View->Show Hidden Objects, expanded the
  DVD/CDROM Devices and uninstalled my DVD drive from the list. It never got detected or installed after a reboot - it's gone now, cannot see it anymore.

• In Device Manager, expanded IDE ATA/ATAPI Controllers. But the only thing here is
  Intel 6th Generation Core Processor Family Platform I/O SATA AHCI controller. There is nothing else there - no ATA Channel 0 or ATA Channel 1 (things that have been suggested to be deleted on other posts regarding this issue). So I uninstalled
  the SATA AHCI controller and rebooted. It just reinstalled it automatically. But no CD/DVD drive yet.

• In Device Manager, scanned for new hardware.

• And yes, I already ran the Hardware Troubleshooter.

I've gotten these above steps from the following posts:

• http://www.askvg.com/optical-drives-are-not-showing-in-my-computer/
  
• Windows 10 DVD Drive missing
  

Those helped a lot of people (try those first if you are having the same issue). But as you can guess none of those steps helped me, hence creation of this post.