Windows 10: DVD Player not working after automatic Microsoft update, software

A few days ago there was an automatic update to my Windows 10 operating system. After the update when I put a DVD into the multimedia optical drive, all I get is the message, "Insert a DVD into the drive." I've tried several DVD's but none work.

When I put a CD into the drive, it works perfectly. I see the DVD player listed in This PC.

A friend who lives in the same building as I has had exactly the same problem. What can we do to solve this problem?

:)

 

Toshiba DVD Player no longer working after Windows 10 update

Yesterday the Windows 10 automatic update for June 2017 install on my computer and now the Toshiba DVD Player no longer works. When I insert a DVD the auto play will open the Toshiba DVD Player but it will not play the DVD. After the player opens it is
as if it does not recognize a DVD being in the drive. Is there a fix for this?

***Post moved by the moderator to the appropriate forum category.***

 

Windows DVD Player Doesn't Work after Update

I tried VLC Media Player that was pre-installed. After updating it the DVD player works. Hope Microsoft can resolve the Windows DVD Player.

 

Hi, perhaps you could clarify what sort of DVD you are referring to.. e.g.
- blank (DVD-R, DVD-RW, dual layer)
- pre-recorded (film)
- audio
- data
- something else

What happens when you try to look at the drive using file explorer? can you see the files/folders on the DVD?

 

Saw this in the Windows 10 News thread.

Disk Management - How to Post a Screenshot of

I know you didn't say crash but I also know there was another DVD not working in say the last week.


Ken

 

The Multimedia Optical Drive on my computer functions for CDs but not for DVDs. I tried many types of DVDs but all I get on my monitor is the message, "To play something, insert a DVD." This all happened after the automatic Microsoft update several days ago. When I look at File Explorer, I see the DVD Player with the name of the disc that is in the drive.

I thought there was perhaps an easy fix to this because obviously I'm not the only one experiencing this problem. I wish I could make the problem clearer but I am not technically skilled.

 

Hi, what are your Autoplay options set to?




And can you play DVD videos if you install e.g. VLC player?

See e.g.
[Solved] Windows DVD Player - AutoRun not working

 

I accessed the Control Panel and checked the Use AutoPlay box then saved the change. I also restarted my computer. But still the DVDs do not play.

What is the best way to download the VCL player? I'll try that.

The inability for my DVD player to work came right after the Microsoft update. Do you think this might have been responsible for the problem?

Thanks for your help.

Tom

 

Seems I posted the incorrect link in posting #3. My apologies.

Here is link I was trying to post from the recent update and DVD issues.

Cumulative Update KB4013429 and KB4013418 Windows 10 Build 14393.953

VLC found here

Download official VLC media player for Windows - VideoLAN

 

Please post a screenshot like this showing your autoplay settings.

 

After uninstalling the KB4013429 Microsoft update and restarting my computer, the problem is solved. Now when I insert a DVD into the Multimedia Optical Drive, it plays perfectly.

 

I just saw the other day that that update was causing other issues and has been replaced.

Cumulative Update KB4015438 for Windows 10 v1607 Build 14393.969

Great to hear your is working.

Ken