Windows 10: DVD Problems - what cause?

I've got this dvd drive on one of our computers and it'll play disks happily and then one swapping to another it'll refuse to recognise there's a disk in the drive and ask us to put one in.

But no matter what we put in it won't work.

Reboot the computer and start again and it's alright.

Strange behaviour. Anyone ever heard of anything like that?

:)

 

Burned DVD's Work in SOME players

In that case, it is possible the problem is with the blu ray player not supporting DVD+R disks.

Suggest you check to make sure: it's possible you can overcome this problem by simply burning DVD-R instead of DVD+R. Check your blu ray compatibility list first.

 

DVD player unable to play media files from computer.

Hello Chin,

We regret form the inconvenience. Let me assist you.

As an initial recommendation, I suggest you to work through the steps below to identify the cause of the problem.

The problem could lie with:

• The connector cables/connections - are they securely fastened? Are they in the right place? Are all the electrical sockets in good working order?
• The DVD disc itself - Check if a different DVD works
• The DVD Player's optical reader (the lens which 'reads' the data from DVDs)

As an initial recommendation, I suggest you to check if decreasing the speed of your burner while writing the disk help.

Hope the above information holds good.

Thank You.

 

I get "Insert a Disc" message & DVD Media is ejected when DVD drive contains a DVD Media.

Hi,

Thank you for posting your query in Microsoft Community. We understand the inconvenience caused and will assist you.

I suggest you to update the DVD/CD driver by following the steps below:

• Press “Windows key + R” and type “devmgmt.msc”.
• Right click on DVD/CD driver from the list and select
  properties.
• Under Driver tab click on Update button and follow the prompts to update the driver.

Hope this helps. Keep us posted on the status for further assistance.