Windows 10: DVD

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windows dvd burner

Hi,

I suggest you to refer to the below methods and check if it helps.

Step 1: I suggest you to run Windows Media Player DVD troubleshooter.

Windows Media Player DVD troubleshooter find and fix problems with playing DVDs in Windows Media Player.

Steps:

• Press Windows key, type troubleshooting
  and select it.
• Click on View all in the left pane.
• Click onWindows Media Player DVD and follow the onscreen instructions.

Also Refer to the section Rip and burn CDs from:
Windows Media Player

Step 2: I suggest you to refer to the Microsoft help article about:
Burn a CD or DVD in Windows Media Player

Get back to us with an updated status of this issue for further assistance.

Thank you.

 

Dvd drive not showing

Is this the HP 15r014tx in your system specs? If so, try the steps in this thread....
https://h30434.www3.hp.com/t5/Notebo...r/td-p/6186456

It may be that your DVD drive has a hardware failure (as was suggested in that thread).

More HP support and diagnosis suggestions here in their Help pages....

https://support.hp.com/us-en/document/c03370738

 

Burned DVD's Work in SOME players

In that case, it is possible the problem is with the blu ray player not supporting DVD+R disks.

Suggest you check to make sure: it's possible you can overcome this problem by simply burning DVD-R instead of DVD+R. Check your blu ray compatibility list first.