Windows 10: dxgkrnl.sys blue screen

Discus and support dxgkrnl.sys blue screen in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello, So I opened a sound file in my video player and my laptop just blue screened :/ I uploaded the zip file if you need any more information... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Njastarr, Feb 27, 2016.

  1. Njastarr Win User

    dxgkrnl.sys blue screen


    Hello,

    So I opened a sound file in my video player and my laptop just blue screened :/ I uploaded the zip file if you need any more information please do ask. Also I just finished posting extra information and I think that I have multiple Nvidia drivers (can anyone tell me if I need to uninstall all of them or if its fine) it might be part of the problem.

    thanks for helping!

    OS Name Microsoft Windows 10 Home
    Version 10.0.10586 Build 10586
    System Manufacturer Micro-Star International Co., Ltd.
    System Model GE72 2QF
    System Type x64-based PC
    Processor Intel(R) Core(TM) i7-5700HQ CPU @ 2.70GHz, 2701 Mhz, 4 Core(s), 8 Logical Processor(s)
    BIOS Version/Date American Megatrends Inc. E1791IMS.111, 20/11/2015
    Name NVIDIA GeForce GTX 970M
    Installed Drivers nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um,nvwgf2um

    :)
     
    Njastarr, Feb 27, 2016
    #1
  2. ms9501 Win User

    Thread Stuck in Device Driver

    please help

    i have browsed and updated everything about an issue caused by dxgkrnl.sys and atikmdag.sys

    like download and install the last update from amd website, lenovo website and directly from windows update

    and still get that blue screen

    here its my minidump

    Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.

    thanks
     
    ms9501, Feb 27, 2016
    #2
  3. Blackscreen and restart by video cutting with "davinci resolve" (dxgkrnl.sys problem)

    Hi,

    Thank you for your reply.

    It's highly likely that your Dxgkrnl.sys blue screen errors are related to corrupt or outdated device drivers. Drivers can work one day, and suddenly stop working the next day, for a variety of reasons. The good news is that you can often update the
    device driver to fix your BSOD problem.

    Finding the exact driver for your dxgkrnl.sys-related hardware device can be extremely difficult, even directly on the Microsoft or related manufacturer's website. Even if you are experienced at finding, downloading, and manually updating drivers,
    the process can still be very time consuming and extremely irritating. Installing the wrong driver, or simply an incompatible version of the right driver, can make your problems even worse.

    If your dxgkrnl.sys BSOD error is related to a specific program, reinstalling Windows 10 Consumer Preview ISO images-related software could be the answer.

    • Type Programs and Features in the search bar and select the same.
    • Locate dxgkrnl.sys-associated program (eg. Windows 10 Consumer Preview ISO images) under the
      Name column.
    • Click on the Windows 8 Consumer Preview ISO images-associated entry.
    • Click the Uninstall/Change on the top menu ribbon.
    • Follow the on-screen directions to complete the uninstallation of your dxgkrnl.sys-associated program.
    • After you have successfully uninstalled your dxgkrnl.sys-associated program (eg. Windows 10 Consumer Preview ISO images), reinstall the program according to the Microsoft instructions.

    Let us know the status.

    Regards,

    Guru Kiran
     
    Guru Kiran G, Feb 27, 2016
    #3
  4. axe0 New Member

    dxgkrnl.sys blue screen

    *Name: Views: Size: Attachment 67364
    Code: 2: kd> lmvm nvlddmkm start end module name fffff801`61a80000 fffff801`626a5000 nvlddmkm T (no symbols) Loaded symbol image file: nvlddmkm.sys Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys Image name: nvlddmkm.sys Timestamp: Tue Feb 09 05:28:39 2016 (56B96AF7) // The date should be 2015-09-02 CheckSum: 00BF2DF6 ImageSize: 00C25000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4[/quote]
     
    axe0, Mar 1, 2016
    #4
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dxgkrnl.sys blue screen

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