Windows 10: dxgkrnl.sys, ntoskrnl.exe, nvlddmkm.sys bsod errors

I don't know what to do anymore. Started with BSOD nvlddmkm.sys errors. I tried to update drivers using Windows auto detect through device manager. Still had same BSOD issues. Then I tried to uninstall and reinstall from first the Acer site, then the Nvidia/Intel sites and each configuration created the same BSOD error, nvlddmkm.sys. I then tried a DDU to clean install but this broke Windows. Now I've done a clean install from USB of Windows and no matter what I try I am having the same error. Now I know enough to try to start analyzing minidumps and I'm trying to figure out how to use WinDbg. Any insights or information anyone can provide in this process, which I still refuse to give up on, will be greatly appreciated, thank you!


Info from DirectX Diagnostic Tool:


System Information

------------------

Time of this report: 4/22/2019, 09:45:30

Machine name: DESKTOP-BKJ1BJO

Machine Id: {1754283F-84DB-48A5-9263-03017A533DC9}

Operating System: Windows 10 Home 64-bit (10.0, Build 17763) (17763.rs5_release.180914-1434)

Language: English (Regional Setting: English)

System Manufacturer: Acer

System Model: Nitro AN515-51

BIOS: V1.21 (type: UEFI)

Processor: Intel(R) Core(TM) i5-7300HQ CPU @ 2.50GHz (4 CPUs), ~2.5GHz

Memory: 8192MB RAM

Available OS Memory: 8076MB RAM

Page File: 4701MB used, 5294MB available

Windows Dir: C:\Windows

DirectX Version: DirectX 12

DX Setup Parameters: Not found

User DPI Setting: 120 DPI (125 percent)

System DPI Setting: 120 DPI (125 percent)

DWM DPI Scaling: UnKnown

Miracast: Available, with HDCP

Microsoft Graphics Hybrid: Supported

DxDiag Version: 10.00.17763.0001 64bit Unicode



------------

DxDiag Notes

------------

Display Tab 1: No problems found.

Display Tab 2: No problems found.

Sound Tab 1: No problems found.

Input Tab: No problems found.



--------------------

DirectX Debug Levels

--------------------

Direct3D: 0/4 (retail)

DirectDraw: 0/4 (retail)

DirectInput: 0/5 (retail)

DirectMusic: 0/5 (retail)

DirectPlay: 0/9 (retail)

DirectSound: 0/5 (retail)

DirectShow: 0/6 (retail)



---------------

Display Devices

---------------

Card name: Intel(R) HD Graphics 630

Manufacturer: Intel Corporation

Chip type: Intel(R) HD Graphics Family

DAC type: Internal

Device Type: Full Device (POST)

Device Key: Enum\PCI\VEN_8086&DEV_591B&SUBSYS_118A1025&REV_04

Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]

Device Problem Code: No Problem

Driver Problem Code: Unknown

Display Memory: 4165 MB

Dedicated Memory: 128 MB

Shared Memory: 4037 MB

Current Mode: 1920 x 1080 (32 bit) (60Hz)

HDR Support: Not Supported

Display Topology: Internal

Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709

Color Primaries: Red(0.580078,0.349609), Green(0.339844,0.559570), Blue(0.155273,0.125000), White Point(0.313477,0.329102)

Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000

Monitor Name: Generic PnP Monitor

Monitor Model: unknown

Monitor Id: LGD0590

Native Mode: 1920 x 1080(p) (60.020Hz)

Output Type: Internal

Monitor Capabilities: HDR Not Supported

Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP

Advanced Color: Not Supported

Driver Name: C:\Windows\System32\DriverStore\FileRepository\igdlh64.inf_amd64_4b34c18659561116\igdumdim64.dll,C:\Windows\System32\DriverStore\FileRepository\igdlh64.inf_amd64_4b34c18659561116\igd10iumd64.dll,C:\Windows\System32\DriverStore\FileRepository\igdlh64.inf_amd64_4b34c18659561116\igd10iumd64.dll,C:\Windows\System32\DriverStore\FileRepository\igdlh64.inf_amd64_4b34c18659561116\igd12umd64.dll

Driver File Version: 25.20.0100.6576 (English)

Driver Version: 25.20.100.6576

DDI Version: 12

Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1

Driver Model: WDDM 2.5

Graphics Preemption: Triangle

Compute Preemption: Thread

Miracast: Supported

Hybrid Graphics GPU: Integrated

Power P-states: Not Supported

Virtualization: Paravirtualization

Block List: No Blocks

Catalog Attributes: Universal:False Declarative:False

Driver Attributes: Final Retail

Driver Date/Size: 2/6/2019 5:00:00 PM, 1836272 bytes

WHQL Logo'd: Yes

WHQL Date Stamp: Unknown

Device Identifier: {D7B78E66-1A5B-11CF-256A-EE31BFC2D435}

Vendor ID: 0x8086

Device ID: 0x591B

SubSys ID: 0x118A1025

Revision ID: 0x0004

Driver Strong Name: oem19.inf:5f63e53499417f2d:iKBLD_w10_DS:25.20.100.6576ci\ven_8086&dev_591b&subsys_118a1025

Rank Of Driver: 00D10001

Video Accel:

DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeVC1_D2010 DXVA2_ModeWMV9_IDCT DXVA2_ModeVC1_IDCT DXVA2_ModeH264_VLD_NoFGT DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT DXVA2_ModeH264_VLD_Stereo_NoFGT DXVA2_ModeH264_VLD_Multiview_NoFGT DXVA2_ModeVP8_VLD DXVA2_ModeHEVC_VLD_Main DXVA2_ModeHEVC_VLD_Main10 DXVA2_ModeVP9_VLD_Profile0 DXVA2_ModeVP9_VLD_10bit_Profile2


At this point I'm worried that I'll get the BSOD and won't have posted this so I'm going to post while I try to figure out how to share the windbg info....

:)

 

BSOD - driver_irql_not_less_or_equal (l1c63x64.sys)

Hi Seung,

Sorry for the inconvenience caused by BSOD - driver_irql_not_less_or_equal (l1c63x64.sys).

Please let us know the make/model of your computer.

The L1C63x64.sys is the Atheros LAN driver and I would suggest to uninstall and reinstall the Atheros LAN driver but install the latest Atheros LAN driver by visiting the manufacture's website and avoid using any LAN driver available though Windows Update.

However the problem could also be with any VPN software and other software so make sure you have the latest version of each of these software.

If the errors continue uninstall the VPN software and check if the issue persist.

Hope this helps. Get back to us for further queries for BSOD - driver_irql_not_less_or_equal (l1c63x64.sys). We are happy to help!

 

BSOD while using the internet. error (L1C63x64.sys)


Hi trainman81,

Welcome to the 10forums.

Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
Please remove Daemon Tools and run the SPTD pass through remover.

1. Uninstall Daemon Tools
2. Download the SPTD standalone installer and follow these steps:
   • Double click the executable to open it
   • Click on the button shown below

If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window


AVG is trying to request data from the internet, which is why the network driver is marked as the cause.
Code:

Code:

*** WARNING: Unable to verify timestamp for L1C63x64.sys *** ERROR: Module load completed but symbols could not be loaded for L1C63x64.sys 0: kd> lmvm L1C63x64 start             end                 module name fffff801`89700000 fffff801`89722000   L1C63x64 T (no symbols)                Loaded symbol image file: L1C63x64.sys     Image path: \SystemRoot\System32\drivers\L1C63x64.sys     Image name: L1C63x64.sys     Timestamp:        Mon Apr 01 05:15:17 2013 (5158FBC5)     CheckSum:         000245C4     ImageSize:        00022000     Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

AVG drivers that have been flagged
Code:

Code:

*** WARNING: Unable to verify timestamp for avgwfpa.sys *** ERROR: Module load completed but symbols could not be loaded for avgwfpa.sys *** WARNING: Unable to verify timestamp for avgfwd6a.sys *** ERROR: Module load completed but symbols could not be loaded for avgfwd6a.sys

Please uninstall AVG and see if it helps
Uninstall AVG | AVG
It is further recommended to check your Qualcomm network driver for updates, its driver is not supported for Windows 10.
Driver Reference Table - L1C63x64.sys

 

BSOD ntoskrnl..exe+1b35e0

Hi, KirbyBakken

My name is Maritza and I am an Independent Advisor. I would be happy to help you today.

Check this link, I hope it helps

https://www.thewindowsclub.com/ntoskrnl-exe-hig...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised
on the site before you decide to download and install it.

Let us know if these steps help you to resolve the issue.