Windows 10: Easter 2016 puzzles

Discus and support Easter 2016 puzzles in Windows 10 Gaming to solve the problem; I bought Easter 2016 30 puzzles. I have completed 11 of the 30 and the puzzles are locked. Please unlock so that I may complete.... Discussion in 'Windows 10 Gaming' started by MargaretDyess, May 27, 2019.

  1. Easter 2016 puzzles

    I bought Easter 2016 30 puzzles. I have completed 11 of the 30 and the puzzles are locked. Please unlock so that I may complete.

    MargaretDyess, May 27, 2019
  2. Amit_Sun Win User

    Microsoft Classic Jigsaw Puzzles - How to re-look at solved puzzles

    Thank you for writing to Microsoft Community Forums.

    You can try the step below to check the last solved puzzle.

    Method: Check last played game.

    1. Open Jigsaw Puzzle.
    2. Search for My account and you will see images below
      My account, click on the image and all your last solved puzzle will be there.

    If you have any further question related to the game, I suggest you please check

    Microsoft Casual Games Community


    Amit Sunar

    Microsoft Community – Moderator
    Amit_Sun, May 27, 2019
  3. Junaid_A Win User
    Sharing User created Puzzles


    Thank you for writing to Microsoft Community forums.

    The limit of 4 custom puzzles is due to the UserPuzzles folder being full. To add more than 4 custom puzzles, I suggest you to try the steps listed below and check if it works.

    • Open File Explorer and navigate to the following location:

    Note: UserName is your username.

    • Delete or Rename the folder
      UserPuzzles inside UserPuzzlesPack.
    • Delete or Rename the file:
    • Exit File Explorer and try creating the custom puzzles again.

    If you’re speaking about moving the user puzzle files, you may copy it to any desired location. For more information, I suggest you to go through
    Microsoft Casual Games FAQ and post the query in
    the Casual Games community.

    Hope it helps.

    Junaid_A, May 27, 2019
  4. Easter 2016 puzzles



    Thank you for your response.

    In this case we would suggest you to follow the steps mentioned below to clear & reset Windows Store Cache.

    1. Type wsreset in the search bar.
    2. Right click on wsreset Run command and Select
      Run as administrator.
    3. Now Windows store will open, you can now search for the puzzle app and try installing updates if it has any.

    Hope it helps.

    Let us know if you got the help you needed by clicking Yes or No.

    Manjunath H

    Microsoft Community – Moderator
    Manjunath_H, May 27, 2019

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