Windows 10: Edge browser shuts down on loading anything

Discus and support Edge browser shuts down on loading anything in Browsers and Email to solve the problem; Just completed a clean install of TH2 (1511) on a Lenovo Via Nano-based netbook (blow, fan, blow...) prevously running Win7, activated using previous... Discussion in 'Browsers and Email' started by mike s, Apr 13, 2016.

  1. mike s Win User

    Edge browser shuts down on loading anything


    Just completed a clean install of TH2 (1511) on a Lenovo Via Nano-based netbook (blow, fan, blow...) prevously running Win7, activated using previous credentials via the genuineticket.xml method. The ISO source is the same one that I have used on several other machines without problems.

    After installing the OEM (Win7) drivers and going online to activate, I launched Edge to download Classic Shell. It started up with two tabs - one MSN, the other the "Start" tab. Each lingered for a few seconds, and then displayed the canned "this page is having a problem loading". Each tab then closes and the browser shuts down. Even using Edge as a PDF reader produces the same scenario.

    Internet Explorer functions normally, and so I set it to the default browser for now.

    Possible solutions I have tried, gleaned from various net searches, without resolution:
    • Create a new user profile and attempt to launch browser when logged in from that account.
    • system file checker (no problems)
    • dism ... /scanhealth and /restorehealth. No component store corruption found, restore completed normally.
    • Delete the Edge app package folder from localappdata and reinstall Edge from powershell script
    • Turn off flash support in the Edge advanced settings (using the 3 second time window that the browser actually stays running)
    • Downloaded and installed all Windows updates as of today.
    • chkdsk /f ... no problems
    • Drivers .... see below

    Just now I tried to load a PDF file using Edge, and after the crash checked the event log. It finds a crash in Microsoftedgecp.exe, event ID 1000, faulting module KERNELBASE.DLL

    The only other issue that my workflow would have missed, is if one of the Lenovo Win7 drivers is the problem; but it's too late for that now. I have searched for newer MS drivers for each component using Device Manager, and there are none. I have also terminated the control panel and helper apps for the Lenovo Power Management, VIA Chome9 display, keyboard shortcuts, Synaptics touchpad, and Realtek HD audio without resolving the problem.

    Any suggestions?

    :)
     
    mike s, Apr 13, 2016
    #1

  2. Microsoft Edge Browser crashes when trying to open anything

    Original Title: "Microsoft Edge Browser"

    Microsoft Edge Browser opens for just a short time and if I click on it ... anywhere, it doesn't matter where - it closes and shuts down.

    The program does not allow me enough time to do anything. It shuts down.

    If I attempt to add another page (+ tab) it shuts down.

    Help!

    Is there a way to remove the edge program and re install it from scratch?

    This program is in an endless loop.

    Thank you very much
     
    Gloria A V Dueltgen, Apr 13, 2016
    #2
  3. Help! My Microsoft Edge browser has been highjacked.

    I had the same problem today 2/3/2016. I had already used task manager to shut the bogus message down and re-booted. Each time after that Edge would load the errant page when I loaded Edge from the task bar.

    Using the above trick of launching Google into Edge from Cortana then shutting down the browser worked like a charm.

    Thanks Scott_Ki
     
    GeorgeClarke2, Apr 13, 2016
    #3
Thema:

Edge browser shuts down on loading anything

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