Windows 10: Edge caused BSoD even when it was not open

Discus and support Edge caused BSoD even when it was not open in Windows 10 BSOD Crashes and Debugging to solve the problem; I was playing a game on my pc when all of a sudden the game freezes and my I got a BSoD with the error Event Tracing Fatal Error. After looking in... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by HummusDragon, Dec 21, 2019.

  1. Edge caused BSoD even when it was not open


    I was playing a game on my pc when all of a sudden the game freezes and my I got a BSoD with the error Event Tracing Fatal Error. After looking in event viewer I found this:


    Faulting application name: MicrosoftEdgeSH.exe, version: 11.0.18362.1, time stamp: 0x3538007c
    Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
    Exception code: 0xc0000409
    Fault offset: 0x000000000000008c
    Faulting process id: 0x2434
    Faulting application start time: 0x01d5b81a3e055d81
    Faulting application path: C:\Windows\system32\MicrosoftEdgeSH.exe
    Faulting module path: unknown
    Report Id: 8a66122f-73c4-4ad5-a17f-74e88d364750
    Faulting package full name: Microsoft.MicrosoftEdge_44.18362.449.0_neutral__8wekyb3d8bbwe
    Faulting package-relative application ID: MicrosoftEdge


    This is the second BSoD I've had in the 7 months since I built this pc. Do I have a virus? Or did Edge just mess up? Thanks in advance.

    :)
     
    HummusDragon, Dec 21, 2019
    #1
  2. John Vil Win User

    Can't open Outlook links in Edge

    Hi,

    In order for us to assist you better, kindly answer the questions below:

    • Dose this problem occur on a particular website or all the links you try to open from Outlook?
    • What troubleshooting steps have you done?

    In the meantime, we suggest that you reset Microsoft Edge. Kindly refer to the steps below:

    • Open Microsoft Edge.
    • Click on More options […].
    • Click on Settings.
    • Click on ‘Choose what to clear’.
    • Select all of them and click on Clear all.

    We look forward for your reply.
     
    John Vil, Dec 21, 2019
    #2
  3. Edge Search Does Not Permit Change of Region


    I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

    Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
    We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
    I would suggest you to try the below steps and check if it helps.
    Step 1:
    Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

    1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
    2. Select Settings and click on Choose what to clear.
    3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.
    Step 2:
    I suggest you to create a new user account and check if the issue occurs.

    1. Go to Settings.
    2. Choose Accounts and then select Family and other users.
    3. Select add someone else on this PC.
    4. Enter a user name and hit next.
    5. Click on Finish.
    6. Sign out from the current Account and Log into the new account.
    Step 3:
    It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.
     
    hurricane51, Dec 21, 2019
    #3
  4. Gino Des Win User

    Edge caused BSoD even when it was not open

    Cannot open youtube by IE and Edge

    Hi,

    Let's isolate the cause of the issue. Are you using an Insider Preview build on your PC? If you are using an Insider Preview build and if you are in Fast Ring, we suggest that you update your computer to the new build 15031 and check if the issue persists.

    We also recommend that you disable the VPN and Proxifier on your computer and check if you can access YouTube.

    If the issue persists, let's use a new InPrivate window to access Youtube. To open a new InPrivate window in Edge, follow the steps below:

    • Open Edge.
    • Click on the three dots icon on the upper-right part of the screen.
    • Click New InPrivate window.

    Keep us updated with the results.
     
    Gino Des, Dec 21, 2019
    #4
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Edge caused BSoD even when it was not open

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