Windows 10: Edge crashes when entering reader mode

Hi,

I have a Dell venue 8 pro that just updated to 1903. I waited for MS to push the update. Now, when I click reading view on any site, the browser tries to accommodate me, but reloads the page in standard view.


I have tried to create a new local account and reinstall Edge, but it doesn't work. I even put a fresh install of 1903 on. Any ideas?


Log Name: Application
Source: Application Error
Date: 9/3/2019 11:43:28 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Readerpro
Description:
Faulting application name: MicrosoftEdgeCP.exe, version: 11.0.18362.1, time stamp: 0xd136022b
Faulting module name: edgehtml.dll, version: 11.0.18362.295, time stamp: 0x83a13272
Exception code: 0xc00001ad
Fault offset: 0x005e383c
Faulting process id: 0x26e0
Faulting application start time: 0x01d562ebade008b5
Faulting application path: C:\Windows\System32\MicrosoftEdgeCP.exe
Faulting module path: C:\Windows\SYSTEM32\edgehtml.dll
Report Id: 5bdd5c44-0be6-4070-80aa-9fc4648ae987
Faulting package full name: Microsoft.MicrosoftEdge_44.18362.267.0_neutral__8wekyb3d8bbwe
Faulting package-relative application ID: MicrosoftEdge
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2019-09-04T06:43:28.363452300Z" />
<EventRecordID>506</EventRecordID>
<Channel>Application</Channel>
<Computer>Readerpro</Computer>
<Security />
</System>
<EventData>
<Data>MicrosoftEdgeCP.exe</Data>
<Data>11.0.18362.1</Data>
<Data>d136022b</Data>
<Data>edgehtml.dll</Data>
<Data>11.0.18362.295</Data>
<Data>83a13272</Data>
<Data>c00001ad</Data>
<Data>005e383c</Data>
<Data>26e0</Data>
<Data>01d562ebade008b5</Data>
<Data>C:\Windows\System32\MicrosoftEdgeCP.exe</Data>
<Data>C:\Windows\SYSTEM32\edgehtml.dll</Data>
<Data>5bdd5c44-0be6-4070-80aa-9fc4648ae987</Data>
<Data>Microsoft.MicrosoftEdge_44.18362.267.0_neutral__8wekyb3d8bbwe</Data>
<Data>MicrosoftEdge</Data>
</EventData>
</Event>

David

:)

 

Edge Search Does Not Permit Change of Region


I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
I would suggest you to try the below steps and check if it helps.
Step 1:
Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
2. Select Settings and click on Choose what to clear.
3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.

Step 2:
I suggest you to create a new user account and check if the issue occurs.

1. Go to Settings.
2. Choose Accounts and then select Family and other users.
3. Select add someone else on this PC.
4. Enter a user name and hit next.
5. Click on Finish.
6. Sign out from the current Account and Log into the new account.

Step 3:
It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.

 

Microsoft Edge vs Adobe Reader

Hi Jenny,



Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.

I suggest you to follow the steps below and check if it helps.

• 
  Open Control panel.
  
• 
  Select Default Programs.
  
• 
  Click on Adobe Reader and set that application as Default.
  

If the issue persist follow the steps below.

• 
  Open Default Program.
  
• 
  Click on Associate a file type or protocol with a program.
  
• 
  Select any pdf file Extension.
  
• 
  Click on Change program.
  
• 
  Select Adobe Reader.
  

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help

 

Acrobat reader in kiosk mode

Hi,

I'm trying to use Acrobat Reader instead of Edge in kiosk mode in order to show a pdf but I can't understand how to add Acrobat to the list of application that are allowed to work under kiosk mode

thanks in advance

Enrco