Windows 10: Edge screen frozen

Discus and support Edge screen frozen in AntiVirus, Firewalls and System Security to solve the problem; Got message that I need to sign in to have Microsoft "update security" Looks very phony. Edge screen is frozen and I cannot delete. However, I can... Discussion in 'AntiVirus, Firewalls and System Security' started by TomGoulding, Aug 26, 2019.

  1. Edge screen frozen

    Got message that I need to sign in to have Microsoft "update security" Looks very phony. Edge screen is frozen and I cannot delete. However, I can use Chrome to browse. Seems only Edge is affected. Should I delete Edge and redownload? If so how would I do that?

    TomGoulding, Aug 26, 2019
  2. Clockman Win User

    Microsoft edge

    Microsoft Edge gray screen frozen. Cannot close the gray screen. Any help or suggestions appreciated.
    Clockman, Aug 26, 2019
  3. Edge Search Does Not Permit Change of Region

    I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

    Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
    We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
    I would suggest you to try the below steps and check if it helps.
    Step 1:
    Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

    1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
    2. Select Settings and click on Choose what to clear.
    3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.
    Step 2:
    I suggest you to create a new user account and check if the issue occurs.

    1. Go to Settings.
    2. Choose Accounts and then select Family and other users.
    3. Select add someone else on this PC.
    4. Enter a user name and hit next.
    5. Click on Finish.
    6. Sign out from the current Account and Log into the new account.
    Step 3:
    It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.
    hurricane51, Aug 26, 2019
  4. Edge screen frozen

    Frozen Computer


    We would like to know the status of the concern you have posted here in the Community forum. Kindly answer the following questions for us to provide you with an accurate troubleshooting suggestions.

    • When you turn your computer ON, on what screen does it freezes? If you can, kindly post here the screen shot of this frozen window.
    • Have you made any recent changes on your computer prior to encountering this issue?
    • What troubleshooting steps have you done so far?

    We look forward to your post.

    Jesrael Bor, Aug 26, 2019

Edge screen frozen

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