Windows 10: Edge update has issues with support.microsoft sites

Discus and support Edge update has issues with support.microsoft sites in Browsers and Email to solve the problem; I had my edge browser update to 89.774.63 yesterday. I am unable to go to any support.microsoft.com sites as it gives a bad request-request too long,... Discussion in 'Browsers and Email' started by XXLMandalorian, Mar 30, 2021.

  1. Edge update has issues with support.microsoft sites


    I had my edge browser update to 89.774.63 yesterday. I am unable to go to any support.microsoft.com sites as it gives a bad request-request too long, HTTP error 4004 The size of the request header is too long. This happened on a previous update as well.


    Clearing the cookies/cache fixes it but it's annoying losing all of that cache each update. It's no issue on those sites in Chrome. We are on a domain at work and a coworker had no issues with the same site in edge on the same version. I also asked one of our "work at home people" to try it as well on the same version on their home internet and they had no issue.

    Anyone else having this issue? What could be on my end that would cause this?

    :)
     
    XXLMandalorian, Mar 30, 2021
    #1
  2. curatia Win User

    Microsoft Edge TLS Security

    After trying everything (not a lot of steps) listed in the Microsoft Edge support site, I did a wider search and found this very simple youtube video that fixed it immediately:

    For those who prefer not to click links the steps are simple:

    1. Click in the Cortana search bar next to the Win 10 Start button

    2. Type internet options

    3. Select internet options (control panel) from the list

    4. Click on the advanced tab

    5. Scroll down to the security section

    6. Make sure the following are all clicked:
    Use SSL 3.0
    Use TLS 1.0
    Use TLS 1.1
    Use TLS 1.2

    7. Click apply

    8. Refresh the page that was giving the error and it should now connect.

    Hope this helps, it was a 30 second fix after hours of pounding my head against the error with the Support site suggestions.
     
    curatia, Mar 30, 2021
    #2
  3. Sorting the Edge's frequently visited sites

    Hi Doug,

    Thank you for posting your query on Microsoft Community. I understand the inconvenience you are facing. I will certainly help you.

    I suggest you to follow the below given steps and check if issue is resolved.

    • Open Microsoft Edge browser home page.
    • Click on Customize on the Home page
    • Select the particular category to watch the specific suggestion.
    Also follow the below given steps and check if that answers your query.

    • Open Microsoft Edge.
    • Click on More action(…) on left most corner.
    • Click on Settings.
    • Select Top sites and suggested content under Open New tabs with
    • Open new tab to check if it shows the Most visited website.

    Hope this information is helpful. Please feel free to reply in case you face any other issues with Windows in future.

    Thank you.
     
    Parth P Patel, Mar 30, 2021
    #3
  4. DougMarvy Win User

    Edge update has issues with support.microsoft sites

    Sorting the Edge's frequently visited sites

    Thanks for the time, Parth. You explain how to show the most visited sites. This I know. I've asked how to sort them, , and you do not address my question.
     
    DougMarvy, Mar 30, 2021
    #4
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Edge update has issues with support.microsoft sites

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