Windows 10: EgisTec Touch Fingerprint Sensor not working

Discus and support EgisTec Touch Fingerprint Sensor not working in Windows Hello & Lockscreen to solve the problem; Last night, I installed the Norton remover to remove the Norton Security Scan, 'cause I've heard it's pretty bad. So I did that and everything went... Discussion in 'Windows Hello & Lockscreen' started by linjayjay, Apr 18, 2021.

  1. linjayjay Win User

    EgisTec Touch Fingerprint Sensor not working


    Last night, I installed the Norton remover to remove the Norton Security Scan, 'cause I've heard it's pretty bad. So I did that and everything went pretty well. But then after I successfully removed Norton, and restarted my laptop. I realized my finger print sensor is not working! I went to check the device manager, it showed that my " EgisTec Touch Fingerprint Sensor cannot be started because of it's configuration info is incomplete or damaged code 19."


    So how do I fix it?EgisTec Touch Fingerprint Sensor not working [​IMG] I was thinking about reinstall it, but I'm don't know any site that can provides downloading safely, they all seems fishy to me.

    :)
     
    linjayjay, Apr 18, 2021
    #1
  2. Splash Win User

    Win8.1: how to Get fingerprint sensor EgisTec ES603 to work?

    My Status: I have a Win8.1 system (no Upgrade 1). I have purchased the EgisTec ES603 fingerprint sensor in Amazon. It comes with an installation disk. I have installed the driver and the device is now showing up in the device manager (Geräte Manager in German) without any yellow triangle. So it should work fine.

    My Problem: How can I get the Win8.1 fingerprint app running? According to several support articles, one can go to the account page and get the fingerprint option page. This should be a standard Win8.1 feature. But the account apge is only showing the normal login options. ALso when going to the Start Screen and typing fingerprint, the option to go to the Accountinformation is presented (Anmeldeinformation in German). This leads to the same page with login options. But no fingerprint enrollment is possible.

    My Questions:

    1. Is the ES603 compatible with the Win8.1 Biometric Framework?
    2. What needs to be done to get the ES603 working in Win8.1?
    3. Any links to additional download sites?

    Thanks a lot

    /* Removing some embarassing typos... */
     
    Splash, Apr 18, 2021
    #2
  3. seagull Win User
    Win8.1: how to Get fingerprint sensor EgisTec ES603 to work?

    Friends, I have an EgisTec ES603 scanner and I managed to get it working through an awkward cocktail of drivers and prayer. I'm happy to share my drivers and instructions.

    1. Download the ES603 driver here. Excuse my rather arrogant language in the readme, even if I am correct.
    2. Extract the contents of the "INF files.zip" file. Right-click the .inf file and select 'install'. This allows Windows to recognise the USB device far enough to permit further driver installations for it.
    3. Run "2 - Driver Setup.exe". It's a standard EgisTec driver installer, but will fail without the first step having been satisfied. This explains to Windows fully what the device is.
    4. Run the Setup in the third zip to link the Driver to Windows' Biometric Framework (WBF). You need this to be able to sign in properly.
    5. Reboot your machine.
    6. Sign in as normal and go to your user settings section. In Windows 8 this is through the 'settings' option in the Charms; in Windows 10 it's in the "All Settings" section of the Action Centre.
    7. Set up a PIN for your account. I haven't checked in Windows 8, but in Windows 10 you need this to activate "Windows Hello", which permits use of fingerprints to sign in.
    8. Enrol your finger prints!

    Hope this helps you all.
     
    seagull, Apr 18, 2021
    #3
  4. EgisTec Touch Fingerprint Sensor not working

    Windows 10 does not let me set up fingerprint

    Should I uninstall and reinstall the BIOS fingerprint reader? I have only uninstalled and reinstalled the Egistec ES603 Swipe Fingerprint Sensor.

    Fingerprint Driver: Egistec ES603 Swipe Fingerprint Sensor Date: 5/15/2017

    What is a TC make and Model?
     
    doushitesan, Apr 18, 2021
    #4
Thema:

EgisTec Touch Fingerprint Sensor not working

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