Windows 10: Email accounts have disappeared.

Discus and support Email accounts have disappeared. in Windows 10 Installation and Upgrade to solve the problem; We have 2 Windows 10 email accounts - Bigpond, via Telstra, via Microsoft. They have both disappeared. When I click on the Mail icon, there is nothing... Discussion in 'Windows 10 Installation and Upgrade' started by KathySutherland, Sep 16, 2020.

  1. KATHYSUTHERLAND
    KathySutherland Win User

    Email accounts have disappeared.


    We have 2 Windows 10 email accounts - Bigpond, via Telstra, via Microsoft. They have both disappeared. When I click on the Mail icon, there is nothing there, Normally our 2 accounts would be listed, but neither appears. We can access our Webmail, via Telstra, but I find this unsatisfactory. What has happened to our accounts and how can I get them back?


    I don't know which category this falls into. I am selecting "update"since the problems seems to have started since the last update to Windows 10.

    :)
     
    KathySutherland, Sep 16, 2020
    #1
  2. NEWTEKIE1
    newtekie1 Win User

    Unauthorized Emails from my account?

    It is more than likely that your email account was hacked, either by a virus sniffing your password, or just simply hacked.

    Either way, change your password on your email account. Unfortunately the damage by already be done. They already have your contact list and your email address associated with that contact list. There is nothing stopping them from sending out emails using their own SMTP servers to everyone on your contact list and claiming the emails are from your email address. They don't actually have to have access to your yahoo account or even any yahoo server to send emails to people that come from your address.
     
    newtekie1, Sep 16, 2020
    #2
  3. THEMAILMAN78
    TheMailMan78 Win User
    email account hacked. please help

    Also may I suggest you change email accounts to one of the following.....

    Gmail
    Outlook

    The reason is they both use "Step two verification". This style of verification means even if a hacker gets your password they cannot log in to your account. You see every time someone try's to log in that hasn't been verified you will get a text or a phone call giving you a final code to log in. Its very easy and simple to setup also. The great thing is once you setup your Email application with a specific "application password" from that account you never have to log in again AND your account is protected from being logged in from foreign entities.

    I like the new outlook personally however Gmail is also damn good. Gmail also has an IP tracker that allows you to see WHERE the account has been logged in from. Anyway let us know if you wanna change over and have any questions. We will be happy to help and welcome to TPU!
     
    TheMailMan78, Sep 16, 2020
    #3
  4. BARBARICSOUL
    BarbaricSoul Win User

    Email accounts have disappeared.

    email account hacked. please help

    Don't think you can if they were deleted from your email account and are not in your trash folder. Try contacting Yahoo, explain what happened, and see what they can do or suggest you do.
     
    BarbaricSoul, Sep 16, 2020
    #4
Thema:

Email accounts have disappeared.

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