Windows 10: Email Address & Password Problem

Hi there,


I am trying to reset my password but the email address I am registered with no longer exists! Can you help me please?


Tish

:)

 

Email clients not remembering passwords

Hi all

A friends computer will not remember his gmail password. He used to use outlook, and seeing that I use thunderbird and it would be easier to troubleshoot I installed that for him. Now that was working for a few weeks, and now the same problem is occuring.

We are 100% sure the password is correct, as we can access the email account through webmail, but the local clients will not remember the correct password. Of course the 'Remember password' button is checked, but still no good.

It returns with incorrect password.

Any suggestions?

 

Unauthorized Emails from my account?

It is more than likely that your email account was hacked, either by a virus sniffing your password, or just simply hacked.

Either way, change your password on your email account. Unfortunately the damage by already be done. They already have your contact list and your email address associated with that contact list. There is nothing stopping them from sending out emails using their own SMTP servers to everyone on your contact list and claiming the emails are from your email address. They don't actually have to have access to your yahoo account or even any yahoo server to send emails to people that come from your address.

 

Change password to email address

Hello,

You can change your password for security reasons or reset it if you forget it. We'd like to know more details about your concern, so we can better assist you: Kindly verify the following:

• Are you using an Outlook.com or Hotmail email address?
• Are you trying to change your email address password?

Additionally, you may also refer to this
support link on How to reset your Microsoft account password.

We look forward to your reply.