Windows 10: Email compromised, hackers are cancelling email change requests

Discus and support Email compromised, hackers are cancelling email change requests in Windows 10 Gaming to solve the problem; Hello my friend's microsoft account has been compromised by a chinese minecraft account reselling service under the name of McBaozi, because the email... Discussion in 'Windows 10 Gaming' started by Slam4, Jun 23, 2022.

  1. Slam4 Win User

    Email compromised, hackers are cancelling email change requests


    Hello my friend's microsoft account has been compromised by a chinese minecraft account reselling service under the name of McBaozi, because the email was under it's domain. It's opperating in Wenzhou, China. Because it said that when we went on the site with a proxy and everything on the website after translating said, full access Minecraft accounts. We gained back access to the account by filling in the ASCR forms, but when we wanted to change the email back to his former Microsoft said that we needed to wait 30 days for it to change. But today the hackers were back and cancelled the email c

    :)
     
    Slam4, Jun 23, 2022
    #1
  2. Brink Win User

    Hackers compromised some web email services managed by Microsoft


    Read more: Microsoft: Hackers compromised support agent TechCrunch
     
    Brink, Jun 23, 2022
    #2
  3. Brink Win User
    Hackers compromised some web email services managed by Microsoft

    Read more: Microsoft: Hackers compromised support agent TechCrunch
     
    Brink, Jun 23, 2022
    #3
  4. Email compromised, hackers are cancelling email change requests

    Resetting pasword after hackers change recovery emails

    Helping my 93yo mother. Her MS account was hacked and fraudulent transactions were made on her linked credit card. Card is now cancelled. Need to update the financial details and make the account secure again, but the hackers changed the recovery email
    addresses (to 2 Russian addresses, she is Australia) and the password was also changed. Tried to change the password using the recovery process but get an automated reply from Microsoft saying that because 2 step verification is activated, the request will
    be ignored. Of course she can't use the 2 step verification process because she doesn't own either of the false recovery email addresses. And she can't get access to some of the support mechanisms because she can't login to MS without a password. I have been
    trying for days to find a different process but just keep going around in circles. All ideas welcome!
     
    Stevo1_478, Jun 23, 2022
    #4
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Email compromised, hackers are cancelling email change requests

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