Windows 10: Email Hyperlink Problem

The problem I'm having is a hyperlink problem. As you can see in above photo, the hyperlink to get to the appropriate location is the first highlighted url, but it takes me to the first page in Ten Forums. As you can see, the highlighted hyperlink extends to the bottom of the email. Now, Spectrum just updated to use 'Spectrum Web Mail' instead of the regular 'twc' platform. What I'm asking is if anyone else is having this problem with other email services or is this a Spectrum Web Service problem or possibly a TenForum problem? I've been getting emails from TenForum for a long time and have never had a problem getting notifications. I'd click the hyperlink and it would take me right to appropriate post. If no one is having similar problem with other email services, then I need to direct this to Spectrum Web Services. Thanks for your patience.

:)

 

Hyperlinks are not active in received email

Hi cmcfarling09,

Welcome to Microsoft Community. I’m happy to assist you with your concern, about hyperlinks are not active when received as email.

I understand how tough it is to have this kind of issue with your SkyDrive. We would like to ask a few questions in order to isolate the source of the issue and to provide you with a concrete solution to resolve your problem with SkyDrive.

• Can you provide us detailed and exact steps on how your share the picture from your Windows phone?
• Does the same issue occur when you share the picture as email on PC using a web browser?
• Are you sending the picture as an email or are you just copy and pasting the link when creating an email?
• Does the same issue occur when using other web browsers?

As an initial troubleshooting, we would like you to just manually create a hyperlink of the picture with a word and also try sending the picture via email instead of get a link.

Please let us know of the result, so that we can assist you to the next step of the process.

Thank you.

 

windows 10 hyperlink opening

Hi Steve,

Sorry for the delay in response.

• Do you have Internet Explorer set as a default program?
• Do you face the issue only with the hyperlinks from an email?
• On which email application do you face this issue?

We would suggest you to copy the hyperlink or use an hyperlink from a wordpad and check if you face the same issue.

Get back to us with the details to further assist you.

 

email


My system is Windows 10, my browser is Google Chrome and my email is Windows live. When I open a hyperlink I get a blank/black page listed as "Untitled". Any suggestions?