Windows 10: email issues after windows 10 upgrade

Discus and support email issues after windows 10 upgrade in Windows 10 BSOD Crashes and Debugging to solve the problem; Outlook does not accept passwords, no email incoming or outgoing.... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Frank Coan, Oct 2, 2018.

  1. email issues after windows 10 upgrade


    Outlook does not accept passwords, no email incoming or outgoing.

    :)
     
    Frank Coan, Oct 2, 2018
    #1
  2. Nordic Win User

    Windows 10 upgrade problem, no input accepted

    I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

    After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

    I will list some, or hopefully all, of the troubleshooting steps I have tried:
    • Move keyboard and mouse to different USB ports.
    • Try different keyboard or mouse.
    • Restart computer, repeatedly.
    • Google for related issues.
    • Update Bios, because why not.
    • Create boot media and revert to windows 7.
    The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

    Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.
     
    Nordic, Oct 2, 2018
    #2
  3. Edgar Pan Win User
    no email on windows 10

    Hi Rick,

    To further isolate the issue, we may need additional information:

    • Any troubleshooting steps you’ve done so far?
    • Have you made any changes in settings after upgrading to Windows 10?
    • Are you receiving any error messages?

    We suggest following the steps provided in the article mentioned below and see if it helps you to resolve the issue.

    Errors sending or receiving email.

    Please get back to us with the status of the issue.

    Regards.
     
    Edgar Pan, Oct 2, 2018
    #3
  4. Mussels Win User

    email issues after windows 10 upgrade

    Windows 10 upgrade problem, no input accepted

    i've seen this when the stock USB drivers went kaput. Only ever seen it once - i used a PCI USB 2.0 card and connected the mouse and keyboard to that, and manually updated the USB 2/USB 3 drivers.
     
    Mussels, Oct 2, 2018
    #4
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email issues after windows 10 upgrade

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